Is this Kobe City Centre hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kobe City Centre hotel have a swimming pool?

No, this Kobe City Centre hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kobe City Centre hotel?

Best-rates for the Kobe City Centre hotel starts from $67 per night with includes Child Friendly, Kitchen, Air Conditioner, TV, Security/Safety, Bedding/Linens, Restaurant, Guest Services, Breakfast, Laundry, Wheelchair Accessible, Accessibility, Toiletries, Wellness Facilities, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kobe City Centre hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kobe City Centre hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kobe City Centre hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kobe City Centre hotel?

Based on the information reported by the owner or manager, the Kobe City Centre hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kobe City Centre hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Four Points Flex by Sheraton Kobe Sannomiya | Hotel in Kobe

| 9.0 (697 Reviews) | 1 Bathroom

Kobe City Centre Hotel | Four Points Flex by Sheraton Kobe Sannomiya

Hotel in Kobe City Centre, Kobe

Hotel with a restaurant, near Meriken Park
Along with a restaurant, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe.
Four Points Flex by Sheraton Kobe Sannomiya offers 199 accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Bidet

Hair dryer

Private bathroom

Shower/tub combination

Free toiletries

Bedroom

Heating (climate-controlled)

Blackout drapes/curtains

Air conditioning (climate-controlled)

Bed sheets

Desk

Restaurant dining guide

Electrical adapters/chargers

Local maps

Slippers

Phone

Guidebooks/recommendations

Laptop-friendly workspace

In-room massage

Breakfast

Japanese breakfast available for a fee daily 6:00 AM–10:00 AM: JPY 880 for adults and JPY 880 for children

1 restaurant

Refrigerator

Electric kettle

Parking

No onsite parking available

Accessibility

Low-height counter and sink

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Assistive listening devices available

Lever door handles

Elevator

Grab bar near toilet

Entertainment

32-inch flat-screen TV

Digital channels

General

Free newspapers in lobby

Vending machine

Front-desk safe

Elevator

Japanese

English

Smoke-free property

Guest Services

Laundry facilities

Refrigerator

Dry cleaning service

Daily housekeeping

Laundry facilities

24-hour front desk

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 1 am minimum check-in age: 18

Check-out

Check-out before 11 am

Child Policy

Children are welcome. kids stay free! children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for japanese breakfast: approximately jpy 880 for adults and jpy 880 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Additional fees may apply to children age 0-5 for items such as extra bedding and meals. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Ellen

Oct 11, 2025 06:06:30 AM

Review Score: 6

Summary: This hotel is affordable, and even though it is located conveniently right between both train stations in Kobe (Shin-Kobe and Sannomiya), it’s a good 15-minute walk from either, so consider that if you are hauling luggage across town (maybe take a taxi). The rooms are ridiculously small. We kept tripping over our luggage and each other, and the bathroom felt like an airplane bathroom. It’s probably fine if you’re traveling solo, but it’s definitely cramped and feels like an economy hotel. Nothing fancy, not that comfortable.

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Room Arrangement

Room Info	Facilities
Room, 1 Double Bed Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 Twin Bed Room Size: m² 1 Twin Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2