While you're here, you can enjoy all the comforts of home and more, including free WiFi and a toilet with electronic bidet, as well as climate control and laundry facilities. Other amenities include slippers and luggage storage.
Children are welcome. kids stay free! up to 2 children 2 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Towels fee: jpy 220 per person, per night (or guests may bring their own) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Clarence
Aug 21, 2025 10:42:25 PM
Review Score:
6
Summary: It was good; it met expectations in that it was just a stay in Hakone. It is a shared bath, and the vending machine food isn't that great. The nearest convenience store is a 1-hour walk from the stay, and most restaurants close around 3 or 4. The bus stop is a short walk away.
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Reviews
Clarence
Aug 21, 2025 10:42:25 PM
Review Score:
6
Summary: It was good; it met expectations in that it was just a stay in Hakone. It is a shared bath, and the vending machine food isn't that great. The nearest convenience store is a 1-hour walk from the stay, and most restaurants close around 3 or 4. The bus stop is a short walk away.
Rasmus
May 11, 2025 05:08:49 PM
Review Score:
8
Summary: A stay on the cheaper side of the usual Hakone pricing. Very big room. The public bath was not well maintained, and therefore not enjoyable to use. Location is not ideal but not a big issue if you have a car available.
Janna
May 3, 2025 09:54:59 PM
Review Score:
6
Summary: We didn't feel welcome at all.
We arrived a little early with a little kid. Unfortunately we could not check in an hour before check in time even so the room was ready. No reason, no explanation.
The hotel seems very money oriented.
Everyone has to pay an extra fee for the
onsen, even if you don't plan to use it.
You have to pay if you want to leave your bags a couple hours after check-out.
Stephanie
Apr 14, 2025 06:42:36 PM
Review Score:
8
Summary: Enjoyed staying here! Quiet and comfortable. I think it would be a lot easier to get around if stayed in Gora though. Also didn’t realize it was a shared bath (no shower/bath in room) but it was nice. There is also an additional fee you have to pay at the property for the bath (hot springs).
Mary
Apr 11, 2025 08:22:26 PM
Review Score:
10
Summary: The hotel is close to the Ropeway and Pirate ship, as well as a mainbus station and so perfect for getting around. I had a huge room with a great view of the lake. The public bath was also great. Yes, its outdated and there's a strange smell, but dont let that put you off, you will have a great time here.
Rhys
Apr 3, 2025 10:39:27 AM
Review Score:
8
Summary: Not the cleanest place I’d ever stayed in and it’s definitely dated but you get what you pay for. The rooms are huge western size, more than enough room for two people and to spread luggage everywhere too.
The gentlemen on reception was very polite and helpful, had a translation device to hand for a few of my more complex requests.
Martin
Mar 29, 2025 05:36:40 PM
Review Score:
8
Summary: Personal at Reception Not very friendly
Luca
Mar 8, 2025 02:36:42 PM
Review Score:
4
Summary: The price simply isn’t worth it.
There is no reason to pick this hotel over anywhere else in that area. The positive thing is the room is big (no shower). I will now list below the negative aspects of this accommodation.
- Staff are non existent, there is occasionally someone at the desk but never after 9pm. They are completely useless at assisting you and are unlike any other Japanese person I have encountered. They couldn’t arrange a Taxi for us, and couldn’t answer the phone either. There is no food outside of the vending machine options which are ok. If you don’t have a car I would avoid this entire AREA of Hakone. It is very beautiful landscape but extremely hard to get too - if you are out after 6pm good luck there is nothing open in even the main area of Gora which isn’t just a small town open for the attractions this area is blackout at night. The Bus stops at around 730pm. If you miss the train or bus you are at the mercy of waiting for a taxi to maybe show up unless you have a competent hotel to organise one for you.
This area seems to have infinite guest houses and hotels all with a very weird vibe seemingly run down and semi abandoned. The onsen was very average and lots of things like lights, kettles etc do not work.
The way Hakone works is there is a ropeway cable car that goes up and down the mountain and ends at 5pm this is a short walk away to the bottom at Lake Ashi which is lovely in the morning and day time then you catch the cable up to.
Freya
Feb 28, 2025 08:50:50 PM
Review Score:
8
Summary: Affordable
carla
Jan 14, 2025 11:27:54 AM
Review Score:
6
Summary: Not very easy to find. It was Ok to spend only 1 night