Kobe Bay Sheraton Hotel & Towers | Hotel in Kobe

| 8.8 (654 Reviews) |  1 Bathroom
Higashinada Hotel | Kobe Bay Sheraton Hotel & Towers

Hotel in Higashinada, Kobe

4 restaurants, an indoor pool, and a nightclub are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and outdoor tennis courts.
Housekeeping is available on request.
Kobe Bay Sheraton Hotel & Towers offers 267 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with pay movies. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Hot springs and 2 outdoor tennis courts are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Bidet
  • Free toiletries
  • Bathtub or shower
  • Soap
  • Towels
  • Toilet paper
  • Shampoo
  • Hair dryer
Bedroom
  • Blackout drapes/curtains
  • Heating
  • Bed sheets
  • Air conditioning
  • Phone
  • In-room massage
  • Energy-saving switches
  • Soundproofing
  • Safe
  • Desk
  • Access via exterior corridors
  • Slippers
Breakfast
  • Room service available
  • 3 bars/lounges
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 4427 for adults and JPY 2530 for children
  • 4 restaurants and 1 coffee shop/cafe
  • Minibar
  • Free bottled water
Parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Airport shuttle at scheduled times, on request
  • Limo/town car service
  • Height restrictions apply for onsite parking
  • Electric car charging station on site
Accessibility
  • Wheelchair-accessible path of travel
  • Grab bar in bathtub
  • Wheelchair-accessible restaurant
  • Elevator
  • Wheelchair-accessible fitness center
  • Raised toilet seat
  • Transfer shower
  • Wheelchair-accessible registration desk
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Accessible airport shuttle
  • Lever door handles
Activities
  • Spa services
  • Nightclub
  • Tennis
  • 24-hour fitness center
  • Indoor pool
  • Playground
  • 2 outdoor tennis courts
  • Sauna
  • Hot springs
Entertainment
  • Pay movies
  • TV
General
  • Meeting rooms - 7
  • Free newspapers in lobby
  • Elevator
  • Gift shop/newsstand
  • Front-desk safe
  • Ballroom
  • Japanese
  • English
  • Vegetarian dining options
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Designated smoking areas
  • Vegan dining options
Guest Services
  • Soundproofed rooms
  • Indoor pool
  • Laundry facilities
  • Playground
  • Porter/bellhop
  • Daily housekeeping
  • Concierge services
  • Laundry facilities
  • Dry cleaning service
  • Hair salon
  • Tour/ticket assistance
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • 24-hour front desk
  • Wedding services
  • Tennis lessons
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Garden
  • BBQ grill(s)
  • Vegetable garden
  • Terrace
Spa
  • Facials
  • Body treatments
  • Indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Aromatherapy
  • Public bath open from 6:00 AM - midnight
  • Manicures and pedicures
  • Massage - Thai
  • Outdoor mineral hot springs (onsen)

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome.
Payment Policy
Fee for buffet breakfast: approximately jpy 4427 for adults and jpy 2530 for children airport shuttle fee: jpy 2200 per person (one-way) airport shuttle fee per child: jpy 1100 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jessica
Feb 21, 2026 01:40:32 PM
Review Score:   10
Summary: Hi, our room was clean and the hotel had great amenities.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 1 Double Bed
Room Size: m2
1 Double Bed
Deluxe Room, 1 Double Bed

General

No rollaway/extra beds, Mountain view, Bed count minimum 1, Bed count maximum 1
Club Suite, 1 Twin Bed, Tower
Room Size: m2
1 Twin Bed
Club Suite, 1 Twin Bed, Tower

General

Number of living rooms 0, Number of bedrooms - 1, Mountain view, Bed count minimum 1, Bed count maximum 1
Premier Twin Room, 1 Twin Bed, Ocean View
Room Size: m2
1 Twin Bed
Premier Twin Room, 1 Twin Bed, Ocean View

General

Bed count minimum 1, Bed count maximum 1, City view
Room, 1 Twin Bed, Corner
Room Size: m2
1 Twin Bed
Room, 1 Twin Bed, Corner

General

Number of living rooms 0, Number of bedrooms - 0, Mountain view, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 Twin Bed, Mountain View
Room Size: m2
1 Twin Bed
Deluxe Room, 1 Twin Bed, Mountain View

General

Mountain view, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 Double Bed
Room Size: m2
1 Double Bed
Deluxe Room, 1 Double Bed

General

Mountain view, Bed count minimum 1, Bed count maximum 1
Club Room, 1 Double Bed
Room Size: m2
1 Double Bed
Club Room, 1 Double Bed

General

Bed count minimum 1, Bed count maximum 1, City view
Premier Room, 1 King Bed, Ocean View
Room Size: m2
1 King Bed
Premier Room, 1 King Bed, Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 Double Bed, Ocean View
Room Size: m2
1 Double Bed
Room, 1 Double Bed, Ocean View

General

Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 Twin Bed
Room Size: m2
1 Twin Bed
Deluxe Room, 1 Twin Bed

General

Bed count minimum 1, Bed count maximum 1, City view
Room
Room Size: m2
1 King Bed
1 Twin Bed
Room

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Twin Room, 1 Twin Bed
Room Size: m2
1 Twin Bed
Twin Room, 1 Twin Bed

General

Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Higashinada hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Higashinada hotel?

Check-in time for Higashinada hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Higashinada hotel have a swimming pool?

Yes, this Higashinada hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Higashinada hotel?

Best-rates for the Higashinada hotel starts from $132 per night with includes Internet, Wellness Facilities, Spa, Air Conditioner, Pool, Designated Smoking Area, Balcony/Terrace, Accessibility, Business Services, Sports/Activities, Fireplace/Heating, Restaurant, Bar, Toiletries, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Wheelchair Accessible, Bedding/Linens, Guest Services, Laundry, Parking, TV, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Higashinada hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Higashinada hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Higashinada hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Higashinada hotel?

Based on the information reported by the owner or manager, the Higashinada hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Higashinada hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD132
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