Is this Mandarin Oriental, Tokyo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental, Tokyo?

Check-in time for Mandarin Oriental, Tokyo starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental, Tokyo have a swimming pool?

No, this Mandarin Oriental, Tokyo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental, Tokyo?

Best-rates for the Mandarin Oriental, Tokyo starts from $813 per night with includes Laundry, Security/Safety, Sports/Activities, Eco Friendly, Hot Tub, Parking, Bedding/Linens, Entertainment, Breakfast, Toiletries, Child Friendly, Air Conditioner, Wheelchair Accessible, Wellness Facilities, Spa, Bar, Guest Services, Internet, Kitchen, TV, Accessibility, Business Services, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mandarin Oriental, Tokyo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental, Tokyo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Tokyo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental, Tokyo?

Based on the information reported by the owner or manager, the Mandarin Oriental, Tokyo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental, Tokyo?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mandarin Oriental, Tokyo | Hotel in Tokyo

| 9.6 (441 Reviews) | 1 Bathroom

Nihonbashimuromachi Hotel | Mandarin Oriental, Tokyo

Hotel in Nihonbashimuromachi, Tokyo

Luxury hotel with 9 restaurants and a full-service spa
Along with 9 restaurants, this smoke-free hotel has a full-service spa and 2 bars/lounges. Additionally, a 24-hour health club, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Mandarin Oriental, Tokyo offers 179 accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Tokyo hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour health club.

Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Eco Friendly

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Bidet

Hair dryer

Designer toiletries

Private bathroom

Separate bathtub and shower

Bedroom

Heating (climate-controlled)

Air conditioning (climate-controlled)

Blackout drapes/curtains

Pillow menu

Free cribs/infant beds

Premium bedding

Bed sheets

Rollaway/extra beds (surcharge)

Desk

Recycling

Laptop-compatible safe

Free newspapers

Slippers

Turndown service

Eco-friendly cleaning products used

Soundproofing

In-room massage

Breakfast

Buffet breakfast available for a fee daily 7 AM–10:30 AM: JPY 8855 for adults and JPY 4428 for children

2 bars/lounges

9 restaurants and 2 coffee shops

24-hour room service

Minibar

Coffee/tea maker

Free bottled water

Electric kettle

Parking

Covered valet parking on site (JPY 6500 per day; includes in/out privileges)

Accessibility

Elevator

Activities

Yoga classes

Pilates classes

24-hour fitness center

Full-service spa

Fitness classes

Entertainment

Digital channels

Pay movies

Premium channels

Flat-screen TV

DVD player

General

Meeting rooms - 15

Conference space (5920 square feet)

Free newspapers in lobby

Elevator

Ballroom

Front-desk safe

ATM/banking services

Banquet hall

Gift shop/newsstand

Korean

Japanese

Chinese (Cantonese)

English

Romance packages available

Smoke-free property

Guest Services

Changing table

Baby bath

In-room child care (surcharge)

Free cribs/infant beds

Children's toys

Laundry facilities

Rollaway/extra beds (surcharge)

DVD player

Children's games

Snack bar/deli

Soundproofed rooms

Stroller

Luggage storage

Turndown service

Concierge services

Hair salon

24-hour front desk

Tour/ticket assistance

Wedding services

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

Available in all rooms: WiFi (JPY 1500 per night)

In-room WiFi speed: 25+ Mbps

Available in some public areas: WiFi (JPY 1500 per night)

Spa

Hot tub

Spa open daily

Steam room

Sauna

Manicures and pedicures

Massage - hot stone

Body scrubs

Body treatments

Aromatherapy

Reflexology

Body wraps

Massage - deep-tissue

Facials

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 2:00 am early check-in is available for a fee early check-in subject to availability minimum check-in age: 20

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for jpy 10000.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately jpy 8855 for adults and jpy 4428 for children fee for in-room wireless internet: jpy 1500 per night (rates may vary) fee for wireless internet in public areas: jpy 1500 per night (rates may vary) covered valet parking fee: jpy 6500 per day (in/out privileges) pet fee: jpy 22770 per accommodation, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: jpy 10000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 33 lbs per pet) food and water bowls are available pets allowed for an extra charge of jpy 22770 per accommodation, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges onsite parties or group events are strictly prohibited safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Craig

Nov 27, 2025 11:46:48 AM

Review Score: 8

Summary: Room was good and no denying it's a very good hotel, but started to show it's age and needs a refresh

See All Reviews

Room Arrangement

Room Info	Facilities
Mandarin Grand Twin Room Size: 646 square feet m² 2 Twin Beds	General Pet-friendly room, Square feet - 646, Number of living rooms 0, Number of bedrooms - 0, Square meters - 60, Ping - 18.15, Mountain view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Mandarin Grand King Room Size: 646 square feet m² 1 King Bed	General Pet-friendly room, Square feet - 646, Number of living rooms 0, Number of bedrooms - 0, Square meters - 60, Ping - 18.15, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Oriental Suite King Room Size: 1076 square feet m² 1 King Bed	General Pet-friendly room, Square feet - 1076, Number of living rooms 0, Number of bedrooms - 0, Ping - 30.24, Bed count minimum 1, Extra bed count 1, Square meters - 100, Bed count maximum 1, City view
Deluxe Corner King Room Size: 538 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Deluxe Twin Room Room Size: 538 square feet m² 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Premier King Room Room Size: 538 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Deluxe King Room Room Size: 538 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Premier Suite King Room Size: 969 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 969, Square meters - 90, Ping - 27.23, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Mandarin Suite King Room Size: 1076 square feet m² 1 King Bed	General Pet-friendly room, Square feet - 1076, Number of living rooms 0, Number of bedrooms - 0, Bay view, Ping - 30.24, Bed count minimum 1, Extra bed count 1, Square meters - 100, Bed count maximum 1, City view
Mandarin Corner Suite King Room Size: 1076 square feet m² 1 King Bed	General Pet-friendly room, Square feet - 1076, Number of living rooms 0, Number of bedrooms - 0, Ping - 30.24, Bed count minimum 1, Extra bed count 1, Square meters - 100, Bed count maximum 1, City view
Mandarin Suite Twin Room Size: 646 square feet m² 2 Twin Beds	General Pet-friendly room, Square feet - 646, Number of living rooms 0, Number of bedrooms - 0, Square meters - 60, Ping - 18.15, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Premier Suite Twin Room Size: 1076 square feet m² 2 Twin Beds	General Pet-friendly room, Square feet - 1076, Number of living rooms 0, Ping - 30.24, Number of bedrooms - 1, Extra bed count 1, Square meters - 100, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Premier Twin Room Room Size: 538 square feet m² 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2