Is this Matsuzakaya Honten pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Matsuzakaya Honten?

Check-in time for Matsuzakaya Honten starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Matsuzakaya Honten have a swimming pool?

No, this Matsuzakaya Honten does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsuzakaya Honten?

Best-rates for the Matsuzakaya Honten starts from $460 per night with includes View, Security/Safety, Fireplace/Heating, Entertainment, Sports/Activities, Restaurant, Hot Tub, Parking, Designated Smoking Area, Guest Services, Air Conditioner, TV, Balcony/Terrace, Wellness Facilities, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matsuzakaya Honten a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsuzakaya Honten wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsuzakaya Honten has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsuzakaya Honten?

Based on the information reported by the owner or manager, the Matsuzakaya Honten indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsuzakaya Honten?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Matsuzakaya Honten | Hotel in Hakone

| 9.6 (558 Reviews) | 14 Bathrooms 42 Guests

Hotel in Ashinoyu, Hakone

Matsuzakaya Honten offers a hot spring bath and free private parking, and is within 8 miles of Hakone-Yumoto Station and 27 miles of Shuzen-ji Temple. Among the facilities of this property are a restaurant, a 24-hour front desk, and luggage storage space, along with free Wifi throughout the property. Guests can use the public bath and open-air bath, or enjoy mountain views. The ryokan will provide guests with air-conditioned units offering a desk, a coffee machine, a fridge, a safety deposit box, a flat-screen TV, and a private bathroom with a shower. The ryokan provides some units with garden views, and units come with a kettle. The rooms are equipped with heating facilities. Guests at the ryokan can enjoy an Asian breakfast. The ryokan is located in a geothermal area, with a number of hot springs for guests to relax in. Guests can also relax in the garden or in the shared lounge area. Kowakudani Station is 3.3 miles from Matsuzakaya Honten.

Matsuzakaya Honten is located in Hakone.

This 21 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Parking, Designated Smoking Area, and several others. This is a 4 star rated property and has over 558 reviews with the average score of 9.6 . Coming to Hakone and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 21 Bedrooms Hotel if you want to learn more about this place in Hakone. These details are authentic, as they are provided by our partner, booking.com.

This Matsuzakaya Honten in Hakone is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Matsuzakaya Honten”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

View

Balcony/Terrace

Security/Safety

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Guest Services

Entertainment

Hot Tub

Internet

Facility Overview

Breakfast

Restaurant

Wine/Champagne

Special diet meals (on request)

Parking

Parking on site

Private Parking

Parking

Free parking

Activities

Back massage

Foot massage

Massage

Open-air bath

Neck massage

Hot spring bath

Public Bath

Entertainment

Board games/Puzzles

General

Air conditioning

Non-smoking rooms

Heating

Smoke-free property

Wifi in all areas

Hypoallergenic room available

Designated smoking area

Guest Services

Shared lounge/TV area

Daily housekeeping

Baggage storage

24-hour front desk

Internet

Internet

Free Wifi

Wifi

Outdoors

Garden

Terrace

Security/Safety

Security alarm

Smoke alarms

Key access

Fire extinguishers

CCTV outside property

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Physical distancing in dining areas

First aid kits available

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

When booking 3 rooms or more, different policies and additional supplements may apply. please contact the property directly for more details, please inform the property at least 1 day prior to arrival if you have any food allergies.guests must check in by 19:00 to eat dinner at this property. guests checking in after this time may not be served dinner, and no refund will be given, an accommodation tax per person, per night is not included in the price and must be paid at the property.

Reviews

Value for money:

8.99

Location:

8.85

Staff:

9.92

Facilities:

9.75

Comfort:

9.78

Cleanliness:

9.8

lindsay

Jul 6, 2025 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: like living inside a piece of art and history

Negative: nothing comes to mind

Summary: 2 nights of incredible staff, food, amenities and location

See All Reviews

Room Arrangement

Room Info	Facilities
Luxury Room with Tatami Area and Open-Air Bath Room Type: Twin Room Size: 75 m² 2 Twin bed(s) Bed	Bathroom Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet General Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe Media & Technology TV, Flat-screen TV Kitchen Electric kettle, Coffee machine, Refrigerator Living Area Desk Bedroom Wardrobe or closet View Mountain view Accessibility Upper floors accessible by stairs only Room Amenities Tatami (traditional Japanese flooring), Clothes rack, Feather pillow Food & Drink Bottle of water Hot Spring Open-air bath Physical distancing Single-room AC for guest accommodation
Standard Room with Tatami Area A Room Type: Twin Room Size: 59 m² 2 Twin bed(s) Bed	Bathroom Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Body soap, Towels, Free toiletries, Toilet General Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe Media & Technology TV, Flat-screen TV Kitchen Electric kettle, Coffee machine, Refrigerator Living Area Desk Bedroom Wardrobe or closet View Mountain view Room Amenities Tatami (traditional Japanese flooring), Clothes rack, Feather pillow Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Premium Room with Tatami Area and Open-Air Bath B Room Type: Quad Room Size: 57 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Bathroom Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet General Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe Media & Technology TV, Flat-screen TV Kitchen Electric kettle, Coffee machine, Refrigerator Living Area Desk Bedroom Wardrobe or closet View Garden view, Mountain view Accessibility Entire unit located on ground floor Room Amenities Tatami (traditional Japanese flooring), Clothes rack, Feather pillow Food & Drink Bottle of water Hot Spring Open-air bath Physical distancing Single-room AC for guest accommodation
Premium Room with Tatami Area and Open-Air Bath A Room Type: Twin Room Size: 49 m² 2 Twin bed(s) Bed	Bathroom Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet General Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe Media & Technology TV, Flat-screen TV Kitchen Electric kettle, Coffee machine, Refrigerator Living Area Desk Bedroom Wardrobe or closet View Garden view, Mountain view Accessibility Entire unit located on ground floor Room Amenities Tatami (traditional Japanese flooring), Clothes rack, Feather pillow Food & Drink Bottle of water Hot Spring Open-air bath Physical distancing Single-room AC for guest accommodation
Twin Room with Bathroom Room Type: Twin Room Size: 67 m² 2 Twin bed(s) Bed	Bathroom Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet General Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe Media & Technology TV, Flat-screen TV Kitchen Electric kettle, Coffee machine, Refrigerator Living Area Desk Bedroom Wardrobe or closet View Mountain view Room Amenities Tatami (traditional Japanese flooring), Clothes rack, Feather pillow Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Twin Room with Bath Room Type: Twin Room Size: 55 m² 2 Twin bed(s) Bed	Bathroom Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet General Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe Media & Technology TV, Flat-screen TV Kitchen Electric kettle, Coffee machine, Refrigerator Living Area Desk Bedroom Wardrobe or closet View Mountain view Room Amenities Tatami (traditional Japanese flooring), Clothes rack, Feather pillow Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Exective Family Room with Hot Spring Open-Air Bath "Sensintei" Room Type: Family Room Size: 92 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Bathroom Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet General Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe Media & Technology TV, Flat-screen TV Kitchen Electric kettle, Coffee machine, Refrigerator Living Area Desk Bedroom Wardrobe or closet View Garden view, Mountain view Accessibility Entire unit located on ground floor Room Amenities Tatami (traditional Japanese flooring), Clothes rack, Feather pillow Food & Drink Bottle of water Hot Spring Open-air bath Physical distancing Single-room AC for guest accommodation
Exective Family Room with Hot Spring Open-Air Bath "Gyokoso" Room Type: Family Room Size: 75 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Bathroom Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet General Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe Media & Technology TV, Flat-screen TV Kitchen Electric kettle, Coffee machine, Refrigerator Living Area Desk Bedroom Wardrobe or closet View Garden view, Mountain view Accessibility Entire unit located on ground floor Room Amenities Tatami (traditional Japanese flooring), Clothes rack, Feather pillow Food & Drink Bottle of water Hot Spring Open-air bath Physical distancing Single-room AC for guest accommodation
Premium Room with Hot Spring Open-Air Bath "Tokiwa" Room Type: Quad Room Size: 89 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Bathroom Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet General Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe Media & Technology TV, Flat-screen TV Kitchen Electric kettle, Coffee machine, Refrigerator Living Area Desk Bedroom Wardrobe or closet View Garden view, Mountain view Accessibility Entire unit located on ground floor Room Amenities Tatami (traditional Japanese flooring), Clothes rack, Feather pillow Food & Drink Bottle of water Hot Spring Open-air bath Physical distancing Single-room AC for guest accommodation
Premium Room with Hot Spring Open-Air Bath "Wakamatsu" Room Type: Quad Room Size: 76 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Bathroom Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet General Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe Media & Technology TV, Flat-screen TV Kitchen Electric kettle, Coffee machine, Refrigerator Living Area Desk Bedroom Wardrobe or closet View Garden view, Mountain view Accessibility Entire unit located on ground floor Room Amenities Tatami (traditional Japanese flooring), Clothes rack, Feather pillow Food & Drink Bottle of water Hot Spring Open-air bath Physical distancing Single-room AC for guest accommodation
Deluxe Room with Indoor Hot Spring Bath "Kumoi" Room Type: Quad Room Size: 89 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Bathroom Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet General Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe Media & Technology TV, Flat-screen TV Kitchen Electric kettle, Coffee machine, Refrigerator Living Area Desk Bedroom Wardrobe or closet View Mountain view Accessibility Entire unit located on ground floor Room Amenities Tatami (traditional Japanese flooring), Clothes rack, Feather pillow Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Deluxe Room with Indoor Hot Spring Bath 'Kozue" Room Type: Quad Room Size: 76 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Bathroom Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet General Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe Media & Technology TV, Flat-screen TV Kitchen Electric kettle, Coffee machine, Refrigerator Living Area Desk Bedroom Wardrobe or closet View Mountain view Accessibility Entire unit located on ground floor Room Amenities Tatami (traditional Japanese flooring), Clothes rack, Feather pillow Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Premium Room with Hot Spring Open-Air Bath "Akebono" Room Type: Twin Room Size: 75 m² 1 King bed(s) Bed	Bathroom Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet General Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe Media & Technology TV, Flat-screen TV Kitchen Electric kettle, Coffee machine, Refrigerator Living Area Desk Bedroom Wardrobe or closet View Garden view, Mountain view Accessibility Upper floors accessible by stairs only Room Amenities Tatami (traditional Japanese flooring), Clothes rack, Feather pillow Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Superior Twin Room with Shower (Kakumeikan) Room Type: Twin Room Size: 43 m² 2 Twin bed(s) Bed	Bathroom Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Body soap, Towels, Free toiletries, Toilet General Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe Media & Technology TV, Flat-screen TV Kitchen Electric kettle, Coffee machine, Refrigerator Living Area Desk Bedroom Wardrobe or closet View Mountain view Room Amenities Clothes rack, Feather pillow Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation

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Nightly rates from:

USD US $460

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Matsuzakaya Honten | Hotel in Hakone

Available rates:

Hotel in Ashinoyu, Hakone

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

General

Media & Technology

Kitchen

Living Area

Bedroom

View

Accessibility

Room Amenities

Food & Drink

Hot Spring

Physical distancing

Bathroom

General

Media & Technology

Kitchen

Living Area

Bedroom

View

Room Amenities

Food & Drink

Physical distancing

Bathroom

General

Media & Technology

Kitchen

Living Area

Bedroom

View

Accessibility

Room Amenities

Food & Drink

Hot Spring

Physical distancing

Bathroom

General

Media & Technology

Kitchen

Living Area

Bedroom

View

Accessibility

Room Amenities

Food & Drink

Hot Spring

Physical distancing

Bathroom

General

Media & Technology

Kitchen

Living Area

Bedroom

View

Room Amenities

Food & Drink

Physical distancing

Bathroom

General

Media & Technology

Kitchen

Living Area

Bedroom

View

Room Amenities

Food & Drink

Physical distancing

Bathroom

General

Media & Technology

Kitchen