Moxy Tulum | Hotel in Tulum

| 9.0 (32 Reviews) |  1 Bathroom
Zama Hotel | Moxy Tulum

Hotel in Zama, Tulum

This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Change of towels is available on request.
Moxy Tulum offers 122 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 50-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Bathrooms
  • Soap
  • Rainfall showerhead
  • Private bathroom
  • Shampoo
  • Hair dryer
  • Shower
  • Towels
  • Toilet paper
  • Toothbrush and toothpaste (on request)
Bedroom
  • Bed sheets
  • Air conditioning
  • Connecting rooms available
  • Laptop-friendly workspace
  • Individually furnished
  • Individually decorated
  • Laptop-compatible safe
  • Phone
Breakfast
  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: MXN 180-360 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Champagne service
  • Free bottled water
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limited onsite parking
  • Free uncovered self parking on site
Accessibility
  • Magnifying mirror
  • Wheelchair-accessible business center
  • Front entrance ramp
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Elevator door width (inches): 31
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Accessible shuttle
  • Lever door handles
  • Well-lit path to entrance
  • Accessible airport shuttle
  • Area rugs in public areas
  • Wheelchair-accessible restaurant
  • Elevator
  • Wheelchair-accessible public washroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Bicycle rentals
  • Theme parks
  • Ecotours
  • Boat tours
  • Scooter/moped rentals
  • Scuba diving
  • Ziplining
  • Outlet shopping
  • Snorkeling
  • Cave exploring
  • Beach access
  • Spa services
  • 24-hour fitness center
  • Bicycle tour information
  • Outdoor pool
  • Evening entertainment
  • Foosball table
  • Karaoke
Entertainment
  • Cable channels
  • 50-inch LED TV
General
  • 24-hour business center
  • Meeting room
  • Coworking space
  • Lockers available
  • Elevator
  • English
  • Spanish
  • Games
  • Romance packages available
  • Designated smoking areas
  • Vegetarian dining options
  • Books
Guest Services
  • Snack bar/deli
  • Outdoor pool
  • Luggage storage
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Tour/ticket assistance
  • Change of towels (on request)
  • Concierge services
  • 24-hour front desk
Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Outdoor furniture
  • Nature reserve
  • Terrace
  • Pool sun loungers
Spa
  • Facials
  • Massage/treatment rooms
  • Massage - hot stone
  • 3 treatment rooms
  • Massage - deep-tissue

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately mxn 180 to 360 per person airport shuttle fee: mxn 1400 per vehicle (one-way, maximum occupancy 8) pet fee: mxn 500 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 55 lbs per pet) pets allowed for an extra charge of mxn 500 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Barbara
Jun 17, 2026 07:54:15 PM
Review Score:   10
Summary: We would definitely stay here again. The staff went above and beyond to make our stay comfortable. Clean and food was great.
See All Reviews

Room Arrangement

Room Info Facilities
Moxy Quad Bunk, 4 Twin bunk
Room Size: 226 square feet m2
4 Twin Beds
Moxy Quad Bunk, 4 Twin bunk

General

Bed count minimum 4, Square feet - 226, Square meters - 21.0, Number of bedrooms - 1, Ping - 6.4, Bed count maximum 4, Number of bathrooms - 1
Moxy Sleeper Double, 2 Queen
Room Size: 226 square feet m2
2 Queen Beds
Moxy Sleeper Double, 2 Queen

General

Square feet - 226, Square meters - 21.0, Number of bedrooms - 1, Ping - 6.4, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Accessible guest room, King bed
Room Size: 356 square feet m2
1 King Bed
Accessible guest room, King bed

General

Grab bar - in shower, Number of bedrooms - 1, Hand-held showerhead, Grab bar - near toilet, Square feet - 356, Wheelchair accessible, Lowered locks/deadbolt, Square meters - 33, Number of bathrooms - 1, Lowered peephole/view port in door, Ping - 10.0, Height-adjustable showerhead, Wheelchair-accessible bathroom vanity, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1
Moxy Twin over King-bunk - King bed + single, Alternate: bunk beds
Room Size: 232 square feet m2
2 King Bed and Twin Bed
Moxy Twin over King-bunk - King bed + single, Alternate: bunk beds

General

Square meters - 21.58, Number of bedrooms - 1, Ping - 7, Square feet - 232, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Moxy Sleeper with Balcony, 1 King, Balcony
Room Size: 285 square feet m2
1 King Bed
 Moxy Sleeper with Balcony, 1 King, Balcony

General

Ping - 8, Number of bedrooms - 1, Square feet - 285, Bed count minimum 1, Square meters - 26.52, Bed count maximum 1, Number of bathrooms - 1
Moxy Sleeper King room
Room Size: 232 square feet m2
1 King Bed
Moxy Sleeper King room

General

Square meters - 21.58, Number of bedrooms - 1, Ping - 7, Bed count minimum 1, Square feet - 232, Bed count maximum 1, Number of bathrooms - 1
Moxy Double with Balcony, 2 Queen, Balcony
Room Size: 281 square feet m2
2 Queen Beds
Moxy Double with Balcony, 2 Queen, Balcony

General

Ping - 8, Square meters - 26.14, Square feet - 281, Number of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Moxy Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Moxy Tulum starts from $78 per night with includes Air Conditioner, Designated Smoking Area, Wellness Facilities, Restaurant, Breakfast, Parking, Wheelchair Accessible, Balcony/Terrace, Accessibility, Business Services, Sports/Activities, Guest Services, Internet, Pool, Bedding/Linens, Spa, Bar, Entertainment, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Moxy Tulum is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Moxy Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.