Is this Shinshigai hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shinshigai hotel have a swimming pool?

No, this Shinshigai hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shinshigai hotel?

Best-rates for the Shinshigai hotel starts from $90 per night with includes Child Friendly, Accessibility, Restaurant, Sports/Activities, Wellness Facilities, Toiletries, Kitchen, Laundry, Air Conditioner, Wheelchair Accessible, Breakfast, Internet, Bedding/Linens, Guest Services, Parking, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shinshigai hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shinshigai hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shinshigai hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shinshigai hotel?

Based on the information reported by the owner or manager, the Shinshigai hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shinshigai hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shinshigai hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

REF Kumamoto by VESSEL HOTELS | Hotel in Kumamoto

| 9.4 (509 Reviews) | 1 Bathroom

Shinshigai Hotel | REF Kumamoto by VESSEL HOTELS

Hotel in Shinshigai, Kumamoto

Hotel with a restaurant, steps from Sunroad Shinshigai Shopping Street
A restaurant, a microwave in a common area, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, multilingual staff assistance, and a vending machine are onsite.
REF Kumamoto by VESSEL HOTELS offers 229 accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). In-room massages and irons/ironing boards can be requested.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toothbrush and toothpaste

Shampoo

Towels

Bidet

Toilet paper

Free toiletries

Hair dryer

Bedroom

Air conditioning (climate-controlled)

Bed sheets

Heating (climate-controlled)

Blackout drapes/curtains

Iron/ironing board (on request)

Phone

Electrical adapters/chargers

Laptop-friendly workspace

Slippers

In-room massage

Breakfast

1 restaurant

Buffet breakfast available for a fee daily 6:00 AM–9:30 AM: JPY 1800 for adults and JPY 900 for children

Electric kettle

Parking

Height restrictions apply for onsite parking

Offsite parking within 787 ft (JPY 1300 per night)

Limited onsite parking

Accessibility

Elevator

Elevator door width (inches): 35

Wheelchairs available on site

Magnifying mirror

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Braille signage

Stair-free path to entrance

Entertainment

Digital channels

32-inch flat-screen TV

General

Vending machine

Elevator

Water dispenser

Japanese

Chinese (Mandarin)

English

Shared microwave

Designated smoking areas

Guest Services

Laundry facilities

Stroller

Children's toys

Children's games

Laundry facilities

24-hour front desk

Luggage storage

Multilingual staff

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Spa

Indoor public bath (no minerals)

Separate men/women areas in public bath

Outdoor public bath (no minerals)

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11:00 am late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately jpy 1800 for adults and jpy 900 for children nearby parking fee: jpy 1300 per night (787 ft away) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 指令(生衛)第184号 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property requires advance notice of the age and number of children staying at the property. this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Alan

Jun 1, 2025 04:27:15 PM

Review Score: 10

Summary: Location is great for castle and shopping. Clean and quiet and enjoyed the public bath.

See All Reviews

Room Arrangement

Room Info	Facilities
Moderate Twin Room, Non-smoking Room Size: 213 square feet m² 3 Large Twin Beds and Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Ping - 6, Square feet - 213, Number of bathrooms - 1, Square meters - 19.8, Deep soaking bathtub, No rollaway/extra beds, Desk, Daily housekeeping, Guidebooks or recommendations, Bed count maximum 3, Bed count minimum 3
Single Room, Non Smoking (Shower Booth) Room Size: 149 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 149, Number of bedrooms - 0, Ping - 4, Shower only, Square meters - 13.8, Bathtub or shower, No rollaway/extra beds, Desk, No cribs (infant beds), Daily housekeeping, Bed count minimum 1, Bed count maximum 1
Standard Twin Room, Non Smoking Room Size: 181 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Ping - 5.09, Deep soaking bathtub, No rollaway/extra beds, Number of bedrooms - 0, Shower/tub combination, Square feet - 181, No cribs (infant beds), Daily housekeeping, Square meters - 16.8, Bed count minimum 2, Bed count maximum 2