Sercotel El Balcón de la Bahía | Hotel in Santander

| 9.2 (135 Reviews) |  1 Bathroom
Santander Hotel | Sercotel El Balcón de la Bahía

Hotel in Santander

Along with an outdoor pool, this smoke-free hotel has a 24-hour business center and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Sercotel El Balcón de la Bahía offers 20 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters. 40-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include an outdoor pool.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Guest Services
Entertainment
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Soap
  • Shower
  • Hair dryer
  • Private bathroom
  • Towels
  • Toilet paper
  • Eco-friendly toiletries
Bedroom
  • Down comforter
  • Blackout drapes/curtains
  • Heating
  • Air conditioning
  • Bed sheets
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Iron/ironing board (on request)
  • Local maps
  • Energy-saving switches
  • Safe
  • LED light bulbs
  • Desk
  • Guidebooks/recommendations
Breakfast
  • Espresso maker
  • Free bottled water
  • Minibar
Parking
  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available
  • Beach shuttle (surcharge)
  • Secured uncovered self parking on site (EUR 17 per night)
  • Height restrictions apply for onsite parking
  • Limited onsite parking
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 on-site accessible parking spaces
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Elevator door width (inches): 31
  • Wheelchair-accessible pool
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Hardwood flooring in room
  • Stairway handrail height (inches): 35
  • Wheelchair-accessible registration desk height (inches): 43
  • Front entrance ramp
  • Wheelchair-accessible van parking
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Lever door handles
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in stairways
Activities
  • Health/beauty spa
  • Casino
  • Beach access
  • Outdoor pool
  • Bike storage
  • Bike parking
Entertainment
  • Netflix
  • Digital channels
  • Streaming services
  • 40-inch Smart TV
General
  • Meeting room
  • 24-hour business center
  • Conference center (420 square feet of space)
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Spanish
  • French
  • English
  • German
  • At least 80% lighting from LEDs
  • Smoke-free property
  • Renovated entire property - September 2022
  • Double-glazed windows
Guest Services
  • Outdoor pool
  • Tour/ticket assistance
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool umbrellas
  • Pool sun loungers

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children 9 and younger are not allowed at this property. all guests older than 9 are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Uncovered self parking fee: eur 17 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking onsite parties or group events are strictly prohibited safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Yvonne
Nov 26, 2025 04:50:15 AM
Review Score:   10
Summary: Beautiful boutique hotel, very clean and comfortable room with lots of amentities and very friendly staff.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room, 1 Queen Bed
Room Size: 140 square feet m2
1 Queen Bed
Standard Double Room, 1 Queen Bed

General

Ping - 4, Number of bedrooms - 1, Square feet - 140, Square meters - 13, Bed count minimum 1, Bed count maximum 1
Deluxe Double or Twin Room, Bay View, Tower
Room Size: 194 square feet m2
1 Queen Bed
2 Twin Beds
Deluxe Double or Twin Room, Bay View, Tower

General

Square feet - 194, Ping - 5, Bay view, Number of bedrooms - 1, Square meters - 18, Terrace, Location - top floor, Bed count minimum 1, Bed count maximum 2
Deluxe Double or Twin Room, Terrace
Room Size: 205 square feet m2
1 Queen Bed
2 Twin Beds
Deluxe Double or Twin Room, Terrace

General

Square feet - 205, Pool view, Ping - 6, Square meters - 19, Number of bedrooms - 1, Terrace, Balcony, Bed count minimum 1, City view, Bed count maximum 2
Deluxe Double or Twin Room
Room Size: 194 square feet m2
1 Queen Bed
2 Twin Beds
Deluxe Double or Twin Room

General

Pool view, Square feet - 194, Ping - 5, Number of bedrooms - 1, Square meters - 18, Bed count minimum 1, City view, Bed count maximum 2
Junior Suite, 1 Queen Bed, City View, Tower
Room Size: 431 square feet m2
1 Queen Bed
Junior Suite, 1 Queen Bed, City View, Tower

General

Square meters - 40, Number of bedrooms - 1, Ping - 12, Location - top floor, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Square feet - 431, City view
Premier Double or Twin Room
Room Size: 172 square feet m2
1 Queen Bed
2 Twin Beds
Premier Double or Twin Room

General

Pool view, Square feet - 172, Ping - 5, Number of bedrooms - 1, Square meters - 16, Bed count minimum 1, Bed count maximum 2
Junior Suite, Terrace
Room Size: 431 square feet m2
1 King Bed
Junior Suite, Terrace

General

Square meters - 40, Pool view, Number of bedrooms - 1, Ping - 12, Balcony, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Square feet - 431

FAQ's

Is this Santander hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Santander hotel have a swimming pool?

Yes, this Santander hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santander hotel?

Best-rates for the Santander hotel starts from $76 per night with includes Bar, Guest Services, Transportation/Shuttle, Fireplace/Heating, Laundry, Air Conditioner, Parking, Wheelchair Accessible, Ocean View, Business Services, Entertainment, Internet, Kitchen, View, Accessibility, Security/Safety, Bedding/Linens, Pool, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Santander hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santander hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santander hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santander hotel?

Based on the information reported by the owner or manager, the Santander hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santander hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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