Mayakoba Rentals Mexico Quintana Roo Playa del Carmen Mayakoba

Banyan Tree Mayakoba | Hotel in Playa del Carmen

| 9.6 (999 Reviews) |  1 Bathroom
Mayakoba Hotel | Banyan Tree Mayakoba

Hotel in Mayakoba, Playa del Carmen

Spend the day at Banyan Tree Mayakoba's private white sand beach, relax by one of the 2 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
Banyan Tree Mayakoba offers 161 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with digital channels and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.


Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts, and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Toilet paper
  • Soap
  • Bathrobes
  • Towels
  • Shampoo
  • Free toiletries
  • Toothbrush and toothpaste
  • Hair dryer
  • Rainfall showerhead
Bedroom
  • Blackout drapes/curtains
  • Premium bedding
  • Down comforter
  • Free rollaway beds
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Phone
  • Recycling
  • Iron/ironing board
  • Laptop-compatible safe
  • Eco-friendly cleaning products used
  • In-room massage
  • Laptop-friendly workspace
  • Turndown service
  • Slippers
Breakfast
  • 24-hour room service
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: USD 56.8 for adults and USD 28.4 for children
  • 1 restaurant
  • Champagne service
  • Espresso maker
  • Minibar
  • Dining table
  • Free bottled water
  • Electric kettle
Parking
  • Free secured valet parking on site
  • Free self parking on site
  • Area shuttle
Accessibility
  • Lever door handles
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Doorbell and phone notification
  • Braille signage
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Golf lessons
  • Windsurfing
  • Water skiing
  • Fishing
  • Cave exploring
  • Theme parks
  • Skydiving
  • Parasailing
  • Scuba diving
  • Snorkeling
  • Ecotours
  • Steam room
  • Lifeguards on site
  • Private picnics
  • Sailing
  • Boat tours
  • Golf course
  • Archery
  • Designer stores
  • Fitness center
  • 2 outdoor pools
  • Hiking/biking trails
  • Yoga classes
  • 4 outdoor tennis courts
  • Sauna
  • Tennis
  • Full-service spa
  • Playground
  • Free bicycle rentals
  • Kayaking
  • Children's pool
Entertainment
  • Digital channels
  • Pay movies
  • 50-inch Smart TV
General
  • Meeting rooms - 4
  • 24-hour business center
  • Conference space (3310 square feet)
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Ballroom
  • ATM/banking services
  • German
  • English
  • Spanish
  • French
  • Books
  • Couples dining
  • Romance packages available
  • Beach towels
  • Games
  • Smoke-free property
Guest Services
  • In-room child care (surcharge)
  • Free rollaway/extra beds
  • Playground
  • Snack bar/deli
  • Free cribs/infant beds
  • Free children's club
  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Babysitting (surcharge)
  • Golf clubhouse
  • Concierge services
  • Multilingual staff
  • Daily housekeeping
  • Luggage storage
  • Dry cleaning service
  • Golf clubs
  • 24-hour front desk
  • Porter/bellhop
  • Hair salon
  • Tour/ticket assistance
  • Turndown service
  • Wedding services
  • Golf caddy
  • Golf pro shop
  • Golf cart
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Private beachfront location
  • Pool umbrellas
  • Terrace
  • Beach umbrellas
  • Pool sun loungers
  • Garden
  • Beach loungers
  • Lifeguards on site
  • Furnished balcony or patio
Spa
  • Aromatherapy
  • Reflexology
  • Manicures and pedicures
  • Steam room
  • 16 treatment rooms
  • Couples treatment room(s)
  • Body treatments
  • Massage/treatment rooms
  • Massage - Thai
  • Massage - deep-tissue
  • Sauna
  • Massage - Swedish
  • Facials
  • Hot tub
  • Massage - sports
  • Body scrubs
  • Body wraps
  • Spa open daily
  • Ayurvedic treatments

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 1 am express check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 56.8 for adults and usd 28.4 for children pet fee: usd 60 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 60 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 008-007-000811/2025 safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Benjamin
Jun 26, 2026 01:39:57 AM
Review Score:   8
Summary: Stay Details: Mid-June | Family of 4 (2 adults, 2 children ages 9 & 10) | 3-Bedroom Apartment with Rooftop Pool The Highlights: The resort itself is amazing, set beautifully within the natural mangroves. The property is massive, and embracing the provided bicycles is a must. Once you get used to biking, it is a fantastic way to get around, it is a 6-minute ride to the beach and tennis courts, or a 30-minute ride exploring the completely shaded natural trails. The included breakfast served by the beach is amazing and was a major high point of our stay. The Accommodation: At around $1,000 USD per day during low season, the room rate is fair. However, for a five-star resort, the 3-bedroom apartment needed some maintenance. Despite being recently renovated, the finishes are a bit rough around the edges, and closing doors and kitchen cabinets feels clunky. If you plan to cook, be aware that the kitchen is not very functional as it lacks basic utensils and cookware. The Drawbacks: The massive downside to this resort is the food and beverage pricing, which is so exorbitant it completely overshadowed the trip. The prices exceed what you would pay at the Four Seasons in New York City. For context: $120 for a plate of pasta $75 for Eggs Benedict $12 for a can of sparkling water Verdict: It is definitely a beautiful place worth trying for the outstanding mangrove experience and biking trails, but go in with your eyes wide open regarding the astronomical food and drink cost.
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Room Arrangement

Room Info Facilities
Harmony Three-Bedroom Beachfront Pool
Room Size: 5856 square feet m2
3 King Bed and Twin Beds
Harmony Three-Bedroom Beachfront Pool

General

Square meters - 544, Microwave, Pets not allowed, Number of bathrooms - 3, Extra bed count 1, Private pool, Separate dining area, Number of living rooms 2, Private bathroom, Square feet - 5856, Ping - 165, Number of bedrooms - 3, Separate sitting area, Refrigerator, Bed count maximum 3, Ocean view, Bed count minimum 3
Serenity Two Bedroom Pool Villa
Room Size: 5210 square feet m2
3 King Bed and Twin Beds
Serenity Two Bedroom Pool Villa

General

Square meters - 484, Number of bedrooms - 2, Pets not allowed, Separate bedroom, Square feet - 5210, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Private pool, Separate dining area, Private bathroom, Garden view, Separate sitting area, Ping - 146, Bed count maximum 3, Bed count minimum 3
Harmony Two-Bedroom Lagoon Pool Villa
Room Size: 5210 square feet m2
3 King Bed and Twin Beds
Harmony Two-Bedroom Lagoon Pool Villa

General

Square meters - 484, Number of bedrooms - 2, Lagoon view, Pets not allowed, Separate bedroom, Square feet - 5210, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Private pool, Separate dining area, Private bathroom, Separate sitting area, Ping - 146, Bed count maximum 3, Bed count minimum 3
Three-Bedroom Family Residence
Room Size: 4198 square feet m2
4 King Beds and Twin Beds
Three-Bedroom Family Residence

General

Ping - 118, Bed count minimum 4, Microwave, Square feet - 4198, Extra bed count 1, Number of living rooms 1, Private pool, Separate dining area, Private bathroom, Number of bedrooms - 3, Square meters - 390, Separate sitting area, Golf view, Refrigerator, Bed count maximum 4
Beachfront Terrace Pool Suite
Room Size: 1765 square feet m2
1 King Bed
Beachfront Terrace Pool Suite

General

Square meters - 164, Ping - 50, Number of bedrooms - 1, Beach view, Extra bed count 1, Number of living rooms 1, Separate dining area, Private bathroom, Square feet - 1765, Separate sitting area, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Beachfront Lanai Pool Suite -King
Room Size: 1894 square feet m2
1 King Bed
Beachfront Lanai Pool Suite -King

General

Number of bedrooms - 1, Extra bed count 1, Number of living rooms 1, Ping - 53, Separate dining area, Private bathroom, Square feet - 1894, Separate sitting area, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1, Square meters - 176
Oceanfront Veranda Pool Suite - Queen
Room Size: 1711 square feet m2
2 Queen Beds
Oceanfront Veranda Pool Suite - Queen

General

Number of bedrooms - 1, Pets not allowed, Beach view, Location - top floor, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Ping - 48, Square feet - 1711, Square meters - 159, Private plunge pool, Bed count minimum 2, Bed count maximum 2
Serenity Pool Villa
Room Size: 3229 square feet m2
1 King Bed
Serenity Pool Villa

General

Ping - 91, Number of bedrooms - 1, Sofa bed, Pets not allowed, Wheelchair accessible, Number of living rooms 1, Extra bed count 2, Private pool, Separate dining area, Number of bathrooms - 1, Private bathroom, Square feet - 3229, Garden view, Separate sitting area, Square meters - 300, Bed count minimum 1, Bed count maximum 1
Oceanfront Veranda Pool Suite - King
Room Size: 1711 square feet m2
1 King Bed
Oceanfront Veranda Pool Suite - King

General

Private bathroom, Ping - 48, Number of bedrooms - 1, Square feet - 1711, Square meters - 159, Pets not allowed, Beach view, Location - top floor, Private plunge pool, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Lagoon & Sunset Rooftop Pool Villa
Room Size: 1991 square feet m2
1 King Bed
Lagoon & Sunset Rooftop Pool Villa

General

Square meters - 185, Lagoon view, Number of bedrooms - 1, Ping - 56, Pets not allowed, Location - top floor, Extra bed count 1, Separate dining area, Square feet - 1991, Private bathroom, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Beachfront Lanai Pool Suite -Queen
Room Size: 1894 square feet m2
2 Queen Beds
Beachfront Lanai Pool Suite -Queen

General

Number of bedrooms - 1, Beach view, Extra bed count 1, Number of living rooms 1, Ping - 53, Separate dining area, Private bathroom, Square feet - 1894, Separate sitting area, Private plunge pool, Bed count minimum 2, Square meters - 176, Bed count maximum 2
Oceanfront Balcony Pool Suite
Room Size: 1604 square feet m2
1 King Bed
Oceanfront Balcony Pool Suite

General

Private bathroom, Number of bedrooms - 1, Square meters - 149, Ping - 45, Pets not allowed, Beach view, Location - top floor, Private plunge pool, Square feet - 1604, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Wellbeing Sanctuary Pool Villa - King
Room Size: 3914 square feet m2
1 King Bed
Wellbeing Sanctuary Pool Villa - King

General

Private bathroom, Number of bedrooms - 1, Garden view, Ping - 110, Separate sitting area, Square feet - 3914, Access via exterior corridors, Bed count minimum 1, Extra bed count 1, Square meters - 364, Bed count maximum 1, Separate dining area
Bliss Pool Villa
Room Size: 2863 square feet m2
1 King Bed
Bliss Pool Villa

General

Ping - 80, Number of bedrooms - 1, Sofa bed, Pets not allowed, Extra bed count 2, Private pool, Number of bathrooms - 1, Private bathroom, Square feet - 2863, Garden view, Square meters - 266, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Banyan Tree Mayakoba starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Banyan Tree Mayakoba has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Banyan Tree Mayakoba starts from $797 per night with includes Entertainment, Eco Friendly, Child Friendly, Internet, Accessibility, Spa, Restaurant, Guest Services, Air Conditioner, Parking, Pool, TV, Security/Safety, Sports/Activities, Toiletries, Breakfast, View, Ocean View, Balcony/Terrace, Business Services, Bedding/Linens, Hot Tub, Kitchen, Laundry, Wheelchair Accessible, Wellness Facilities, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Banyan Tree Mayakoba is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Banyan Tree Mayakoba indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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