Is this Nanae hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Nanae hotel?

Check-in time for Nanae hotel starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Nanae hotel have a swimming pool?

No, this Nanae hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Nanae hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Nanae hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Nanae hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Nanae hotel?

Based on the information reported by the owner or manager, the Nanae hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Nanae hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hakodate Onuma Tsuruga Resort EPUY- 30km from Hakodate Station | Hotel in Hakodate

| 9.2 (116 Reviews) | 2 Bathrooms 10 Guests

Nanae Hotel | Hakodate Onuma Tsuruga Resort EPUY- 30km from Hakodate Station

Hotel in Nanae, Hakodate

Offering free WiFi, Hakodate Onuma Tsuruga Resort EPUY offers accommodations in Nanae, a 3-minute walk from Onuma Park and 0.7 mi from Lake Konuma. Guests at the 5-star property can enjoy garden views in the rooms and access to a hot spring bath. The property has a restaurant. At the hotel, every room is nonsmoking and has a desk and a flat-screen TV. Guest rooms will provide guests with a fridge. Hakodate Onuma Tsuruga Resort EPUY offers a buffet breakfast and full-course dinner using local ingredients. Skiing is among the activities that guests can enjoy near Onuma Epuy. Lake Onuma is 1.1 mi from the accommodations. The nearest airport is Hakodate, 17 mi from Hakodate Onuma Tsuruga Resort EPUY.

Hakodate Onuma Tsuruga Resort EPUY- 30km from Hakodate Station is located in Hakodate.

This 30 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Sports/Activities, Wellness Facilities, and several others. This is a 5 star rated property and has over 116 reviews with the average score of 9.2 . Coming to Hakodate and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 30 Bedrooms Hotel if you want to learn more about this place in Hakodate. These details are authentic, as they are provided by our partner, booking.com.

This Hakodate Onuma Tsuruga Resort EPUY- 30km from Hakodate Station in Hakodate is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hakodate Onuma Tsuruga Resort EPUY- 30km from Hakodate Station”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Facility Overview

Breakfast

Restaurant

Coffee house on site

Snack bar

Wine/Champagne

Parking

Parking

Private Parking

Parking on site

Accessible parking

Free parking

Activities

Spa/Wellness packages

Hot spring bath

Public Bath

Horseback riding

Spa facilities

Massage

Walking tours

Cycling

Skiing

Canoeing

Sauna

Open-air bath

General

Heating

Convenience store on site

Air conditioning

Non-smoking rooms

Designated smoking area

Safe

Wifi in all areas

Smoke-free property

Guest Services

Shuttle service (free)

Baggage storage

Vending machine (drinks)

Airport shuttle (additional charge)

Airport shuttle

Valet parking

Meeting/Banquet facilities

24-hour front desk

Fax/Photocopying

Concierge

Daily housekeeping

Tour desk

Shuttle service

Airport shuttle (free)

Internet

Free Wifi

Wifi

Internet

Outdoors

Garden

Terrace

Security/Safety

Smoke alarms

Key access

Fire extinguishers

Property cleaned by professional cleaning companies

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Physical distancing in dining areas

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Free shuttle service from new hakodate hokuto station is provided upon request. please contact the property at least 3 days before the check-in date to make a reservation. contact details can be found on the booking confirmation, please be informed that no pets are allowed to stay on property premises, except for guide dogs / service dogs and other service animals. please make sure to contact the property in advance if a service animal will be accompanying your stay, please note that there are no elevators at the property. guests must use the stairs, please note that "double room - non-smoking" and "twin room" are located on the 2nd floor and can only be accessed via stairs, please note that "double room - non-smoking" can only be accessed via stairs.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests, guests must check in by 18:00 to eat dinner at this property. guests checking in after this time may not be served dinner, and no refund will be given, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 渡保生第404号

Reviews

Value for money:

8.79

Location:

8.99

Staff:

9.7

Facilities:

9.34

Comfort:

9.66

Cleanliness:

9.63

Qianying

Nov 21, 2025 08:00:00 AM

Review Score: 9

Australia

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: We really enjoyed the bar and outdoor areas. The onsen was good and comfy. Oh, I have to mention that their bread in the restaurant was so good! The staff there are nice and friendly. We were so surprised by the prepared clothing and shoes for our kid. It's so welcoming.

Negative: The towels in the room were a bit too old. I was a little disappointed that there was no special recognition of my birthday, which I had mentioned in my reservation. Usually, other hotels would write a card or a decorated dessert, which would have made the celebration feel more special.

Summary: It was a nice experience.

See All Reviews

Room Arrangement

Room Info	Facilities
Twin Room Room Type: Twin Room Size: 28 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Chocolate/Cookies Bathroom Slippers, Shower, Towels, Toilet, Body soap, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shared bathroom, Shampoo General Heating, Air conditioning, Key access, Fire extinguisher, Smoke Alarm, Safe, Lockers, Trash cans Media & Technology Flat-screen TV, Smartphone, Telephone, TV Kitchen Coffee machine, Refrigerator, Electric kettle Living Area Sofa, Desk View Garden view, View Services Wake-up service Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Pajamas, Sofa bed, Clothes rack Safety features Air purifiers
Double Room - Non-Smoking Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Chocolate/Cookies Bathroom Slippers, Shower, Towels, Toilet, Body soap, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shared bathroom, Shampoo General Heating, Air conditioning, Key access, Fire extinguisher, Smoke Alarm, Safe, Lockers, Trash cans Media & Technology Flat-screen TV, Smartphone, Telephone, TV Kitchen Coffee machine, Refrigerator, Electric kettle Living Area Sofa, Desk View Garden view, View Services Wake-up service Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Pajamas, Clothes rack Safety features Air purifiers
Deluxe Room with Open-Air Bath - Non-Smoking Room Type: Triple Room Size: 46 m² 2 Twin bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Tea/Coffee maker, Chocolate/Cookies Bathroom Spa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shared bathroom, Shampoo, Private bathroom General Heating, Air conditioning, Key access, Fire extinguisher, Smoke Alarm, Safe, Lockers, Trash cans Media & Technology Flat-screen TV, Smartphone, Telephone, TV Activities Hot tub Kitchen Coffee machine, Refrigerator, Electric kettle Living Area Sofa, Desk View Garden view, View Services Wake-up service Bedroom Wardrobe or closet Outdoors Terrace Accessibility Entire unit located on ground floor Room Amenities Pajamas, Sofa bed, Clothes rack Hot Spring Open-air bath Safety features Air purifiers
Executive Room with Hot Spring Bath - Non-Smoking Room Type: Triple Room Size: 84 m² 2 Twin bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Tea/Coffee maker, Chocolate/Cookies Bathroom Spa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shared bathroom, Shampoo, Private bathroom General Heating, Air conditioning, Key access, Fire extinguisher, Smoke Alarm, Safe, Lockers, Trash cans Media & Technology Telephone, Smartphone, TV, Flat-screen TV, DVD player Activities Hot tub Kitchen Coffee machine, Refrigerator, Electric kettle Living Area Sofa, Desk View Garden view, View Services Wake-up service Bedroom Wardrobe or closet Accessibility Entire unit located on ground floor Room Amenities Pajamas, Sofa bed, Clothes rack Safety features Air purifiers