Is this Hoshino Resorts KAI Unzen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hoshino Resorts KAI Unzen have a swimming pool?

No, this Hoshino Resorts KAI Unzen does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Hoshino Resorts KAI Unzen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hoshino Resorts KAI Unzen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hoshino Resorts KAI Unzen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hoshino Resorts KAI Unzen?

Based on the information reported by the owner or manager, the Hoshino Resorts KAI Unzen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hoshino Resorts KAI Unzen?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hoshino Resorts KAI Unzen are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hoshino Resorts KAI Unzen | Hotel in Unzen

| 9.6 (46 Reviews) | 1 Bathroom

Hotel in Unzen

Hotel with free breakfast, steps from Unzen Jigoku Hell
A restaurant, coffee/tea in a common area, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Housekeeping is available on request.
Hoshino Resorts KAI Unzen offers 51 accommodations with safes and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on request.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Shampoo

Toilet paper

Towels

Hair dryer

Bedroom

Air conditioning (climate-controlled)

Bed sheets

Down comforter

Heating (climate-controlled)

Desk

Safe

Breakfast

1 restaurant

Free Japanese breakfast available daily 7:30 AM–9:30 AM

Coffee/tea in common area(s)

Parking

Free uncovered self parking on site

24-hour roundtrip airport shuttle (surcharge)

24-hour roundtrip train station shuttle (surcharge)

Accessibility

Accessible airport shuttle

Accessible train station shuttle

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

General

Elevator

Japanese

English

Smoke-free property

Guest Services

Housekeeping (on request)

Front desk (limited hours)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

In-room WiFi speed: 50+ Mbps

Spa

Indoor mineral hot springs (onsen)

Outdoor mineral hot springs (onsen)

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 6:00 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! one child 2 years old or younger stays free, per registered adult, when using existing bedding.

Payment Policy

Airport shuttle fee: jpy 1800 per person (one-way) airport shuttle fee per child: jpy 1800 (one-way), (up to 11 years old) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

kenneth

Apr 16, 2025 11:00:02 PM

Review Score: 8

Summary: Hotels.com is a bit chaos when I booked the hotel. I booked 3 persons room but Hoshino only got ready for 2. Anyway, I did request them to arrange 3 beds in a room onsite. They agreed but dinner can't be ready in the beginning. Finally, one of the managers helped me to rearrange everything. So dinner and bed were nicely arranged eventually. I do appreciated.

See All Reviews

Room Arrangement

Room Info	Facilities
Japanese-style TA3, Non Smoking Room Size: 463 square feet m² 3 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 13, Square feet - 463, Number of bathrooms - 1, Square meters - 43, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Park view, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3
Japanese-style RA2, Non Smoking Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Spring water bathtub, Park view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Japanese-style FA4, Non Smoking Room Size: m² 4 Twin Beds	General Bed count minimum 4, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Shower only, Park view, Rainfall showerhead, Bed count maximum 4, Number of bathrooms - 1