Is this Hotel Grand Hills Shizuoka pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Grand Hills Shizuoka have a swimming pool?

No, this Hotel Grand Hills Shizuoka does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Grand Hills Shizuoka?

Best-rates for the Hotel Grand Hills Shizuoka starts from $105 per night with includes Child Friendly, TV, Wheelchair Accessible, Accessibility, Wellness Facilities, Restaurant, Guest Services, Bedding/Linens, Entertainment, Parking, Business Services, Toiletries, Kitchen, Air Conditioner, Designated Smoking Area, Bar, Breakfast, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Grand Hills Shizuoka a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Grand Hills Shizuoka wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Grand Hills Shizuoka is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Grand Hills Shizuoka?

Based on the information reported by the owner or manager, the Hotel Grand Hills Shizuoka indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Grand Hills Shizuoka?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Grand Hills Shizuoka are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Grand Hills Shizuoka | Hotel in Shizuoka

Name: Hotel Grand Hills Shizuoka
Address: Shizuoka, Shizuoka, Japan, JP
Price range: Prices for upcoming dates start at $105 per night
Rating: 8.8

| 8.8 (552 Reviews) | 1 Bathroom

Suruga Ward Hotel | Hotel Grand Hills Shizuoka

Hotel in Suruga Ward, Shizuoka

Hotel in Shizuoka with 4 restaurants and a 24-hour front desk
This hotel features 4 restaurants, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a hair salon.
Hotel Grand Hills Shizuoka offers 206 accommodations with safes and slippers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before 11 am

Child Policy

Children are welcome. kids stay free! one child 6 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately jpy 2200 to 2600 for adults, and jpy 1000 to 1500 for children self parking fee: jpy 1200 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Miriam

Sep 2, 2025 04:36:06 AM

Review Score: 4

Summary: We were quite disappointed with our stay. The condition of the room was very poor, the carpet had so many marks/ stains on it and the bed and pillows were really uncomfortable. When the room was cleaned the coffee and creamer was not replaced and neither was the bath mat! Four restaurants but the last order was at eight and the roof top bar only opens five nights a week. The hotel is really overpriced for what it is.

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Hotel Grand Hills Shizuoka | Hotel in Shizuoka

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