Is this Karuizawa hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Karuizawa hotel have a swimming pool?

No, this Karuizawa hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Karuizawa hotel?

Best-rates for the Karuizawa hotel starts from $160 per night with includes Air Conditioner, TV, Accessibility, Restaurant, Guest Services, Designated Smoking Area, Wheelchair Accessible, Bedding/Linens, Spa, Internet, Kitchen, Parking, Sports/Activities, Wellness Facilities, Fireplace/Heating, Bar, Child Friendly, Laundry, Balcony/Terrace, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Karuizawa hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Karuizawa hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Karuizawa hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Karuizawa hotel?

Based on the information reported by the owner or manager, the Karuizawa hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Karuizawa hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Indigo Karuizawa by IHG | Hotel in Karuizawa

Name: Hotel Indigo Karuizawa by IHG
Address: Karuizawa, Nagano, Japan, JP
Price range: Prices for upcoming dates start at $160 per night
Rating: 9.4

| 9.4 (408 Reviews) | 1 Bathroom

Karuizawa Hotel | Hotel Indigo Karuizawa by IHG

Hotel in Karuizawa

Hotel with a full-service spa, near Karuizawa Prince Shopping Plaza
This hotel features a full-service spa, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Indigo Karuizawa by IHG offers 155 air-conditioned accommodations with safes and slippers. 49-inch flat-screen televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, hair dryers, and children's slippers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toothbrush and toothpaste

Bidet

Rainfall showerhead

Toilet paper

Shower/tub combination

Hair dryer

Soap

Shampoo

Towels

Bedroom

Free cribs/infant beds

Air conditioning

Heating

Bed sheets

Safe

Window screens

Iron/ironing board

Children's slippers

Slippers

Phone

Soundproofing

Breakfast

Hosted evening meal available on weekdays for a fee of JPY 7000

Coffee/tea in common area(s)

1 bar

1 restaurant and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 4200 for adults and JPY 2100 for children

Coffee/tea maker

Electric kettle

Minibar

Free tea bags/instant coffee

Parking

Free uncovered self parking on site

Wheelchair-accessible parking and van parking available

Accessibility

Doorbell and phone notification

Wheelchair-accessible lounge

Area rugs in room

Height-adjustable showerhead

Wheelchair-accessible van parking

Well-lit path to entrance

Handrails in stairways

Wheelchair-accessible registration desk

Wheelchairs available on site

Wheelchair-accessible fitness center

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hardwood flooring in room

Wheelchair-accessible parking

Portable shower seat

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Hand-held showerhead

Handrails in hallways

Wheelchair-accessible spa

Elevator

Wheelchair-accessible restaurant

Activities

Outlet shopping

Bicycle rentals

Bicycle tour information

Full-service spa

24-hour fitness center

Entertainment

Satellite channels

49-inch flat-screen TV

General

Front-desk safe

Elevator

Korean

Chinese (Mandarin)

English

Japanese

Fireplace in lobby

Designated smoking areas

Guest Services

Free cribs/infant beds

Soundproofed rooms

Daily housekeeping

Dry cleaning service

Concierge services

24-hour front desk

Internet

Available in some public areas: Free WiFi

Outdoors

Deck or patio

Spa

Facials

Spa open daily

Body treatments

Aromatherapy

Reflexology

Massages

Policies

Check-in

Check-in time starts at 3:00 pm contactless check-in available late check-in subject to availability

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately jpy 4200 for adults and jpy 2100 for children hosted evening meal: jpy 7000 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Szu Chao

Dec 31, 2025 09:04:30 PM

Review Score: 10

Summary: Friends my staffs, beautiful space design

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed (Private Garden) Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Private bathroom, Wheelchair-width doorways, Garden view, Square feet - 344, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 10
Standard Room, 2 Twin Beds, Accessible, Garden View Room Size: 344 square feet m² 2 Twin Beds	General Grab bar - in shower, Wheelchair-width doorways, Sofa bed, Transfer shower, Grab bar - in bathtub, Square feet - 344, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Accessible bathtub, Ping - 10, Lowered peephole/view port in door, Square meters - 32, Lowered electrical outlets in bathroom, Private bathroom, Garden view, Wheelchair-accessible bathroom vanity, Bathroom emergency pull cord, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Garden View Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Wheelchair-width doorways, Garden view, Square feet - 344, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 10
Standard Room, 1 King Bed, River View Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Private bathroom, Wheelchair-width doorways, Number of bedrooms - 1, River view, Square feet - 344, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Ping - 10
Standard Room Room Size: 344 square feet m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Room and bed type depend on availability check-in, Square feet - 344, Extra bed count 0, Wheelchair accessible, Number of bathrooms - 1, Ping - 10, Square meters - 32, Private bathroom, Garden view, Bed count minimum 1, Bed count maximum 1
Standard Room (Upgraded) Room Size: 344 square feet m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Room and bed type depend on availability check-in, Square feet - 344, Wheelchair accessible, Number of bathrooms - 1, Ping - 10, Square meters - 32, Private bathroom, Garden view, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Twin Beds, River View (with View Bath) Room Size: 344 square feet m² 2 Twin Beds	General Square meters - 32, Private bathroom, Wheelchair-width doorways, Number of bedrooms - 1, River view, Square feet - 344, Wheelchair accessible, Bed count minimum 2, Ping - 10, Bed count maximum 2
Suite, 2 Twin Beds Room Size: 689 square feet m² 2 Twin Beds	General Square feet - 689, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Yard, Wheelchair accessible, Number of bathrooms - 1, Ping - 19, Square meters - 64, Private bathroom, Garden view, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Twin Beds, Garden View Room Size: 344 square feet m² 2 Twin Beds	General Square meters - 32, Private bathroom, Wheelchair-width doorways, Number of bedrooms - 1, Garden view, Square feet - 344, Extra bed count 0, Wheelchair accessible, Bed count minimum 2, Ping - 10, Bed count maximum 2
Standard Room, 2 Twin Beds (Private Garden) Room Size: 344 square feet m² 2 Twin Beds	General Square meters - 32, Private bathroom, Wheelchair-width doorways, Garden view, Square feet - 344, Wheelchair accessible, Bed count minimum 2, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Standard Room, 2 Twin Beds, River View Room Size: 344 square feet m² 2 Twin Beds	General Square meters - 32, Private bathroom, Wheelchair-width doorways, Number of bedrooms - 1, River view, Square feet - 344, Wheelchair accessible, Bed count minimum 2, Ping - 10, Bed count maximum 2
Standard Room, 2 Twin Beds, Accessible, River View Room Size: 344 square feet m² 2 Twin Beds	General Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, River view, Transfer shower, Grab bar - in bathtub, Square feet - 344, Grab bar - near toilet, Wheelchair accessible, Number of bathrooms - 1, Accessible bathtub, Ping - 10, Lowered peephole/view port in door, Square meters - 32, Lowered electrical outlets in bathroom, Private bathroom, Wheelchair-accessible bathroom vanity, Bathroom emergency pull cord, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, River View (with View Bath) Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Private bathroom, Wheelchair-width doorways, Number of bedrooms - 1, River view, Square feet - 344, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Ping - 10
Suite, 1 King Bed Room Size: 689 square feet m² 1 King Bed	General Square feet - 689, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Yard, Wheelchair accessible, Number of bathrooms - 1, Ping - 19, Square meters - 64, Private bathroom, Garden view, Bed count minimum 1, Bed count maximum 1