KICHIJOJI EXCEL HOTEL TOKYU | Hotel in Musashino

| 9.2 (716 Reviews) |  1 Bathroom
Musashino Hotel | KICHIJOJI EXCEL HOTEL TOKYU

Hotel in Musashino

Hotel with a restaurant, near Ghibli Museum
Along with a restaurant, this smoke-free hotel has self parking and a business center. Additionally, a 24-hour front desk, a banquet hall, and a vending machine are onsite.
Change of towels is available on request.
KICHIJOJI EXCEL HOTEL TOKYU offers 99 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
TV
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Guest Services
Breakfast
Child Friendly
Internet
Kitchen

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately jpy 2700 per person self parking fee: jpy 2500 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Mima
Jul 15, 2025 04:03:17 PM
Review Score:   4
Summary: We booked the hotel for two adults and one 7 year old child, but the room did not have enough towels, pillows, cups, etc for the third person. When I inquired about this at the front desk, I was first told to get extra towels at the gym. Then, when I later asked about pillows and cups, I was surprised when the front desk personnel accused me of only paying for two people, and that there should be an extra charge for any child of elementary school age. I showed him my Hotels.com reservation information in the app, and he finally agreed not to charge us extra and would follow up on his own end, but it left a sour taste in my mouth. The extra pillows never arrived, and the extra cups and towels arrived the next day.
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