Is this Suma Ward hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Suma Ward hotel have a swimming pool?

No, this Suma Ward hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Suma Ward hotel?

Best-rates for the Suma Ward hotel starts from $305 per night with includes Laundry, Balcony/Terrace, Restaurant, Guest Services, Internet, Breakfast, Child Friendly, Kitchen, Air Conditioner, Designated Smoking Area, Bedding/Linens, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Suma Ward hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Suma Ward hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Suma Ward hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Suma Ward hotel?

Based on the information reported by the owner or manager, the Suma Ward hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Suma Ward hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Suma Ward hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Kobe Suma Sea World Hotel | Hotel in Kobe

| 8.0 (3 Reviews) | 1 Bathroom

Suma Ward Hotel | Kobe Suma Sea World Hotel

Hotel in Suma Ward, Kobe

Hotel in Kobe with a 24-hour front desk and a coffee shop
Along with a restaurant, this hotel has a coffee shop/cafe and a microwave in a common area. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.
Kobe Suma Sea World Hotel offers 80 accommodations with safes and slippers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Designated Smoking Area

Balcony/Terrace

Bedding/Linens

Wellness Facilities

Restaurant

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Shampoo

Towels

Toilet paper

Hair dryer

Bedroom

Air conditioning (climate-controlled)

Heating (climate-controlled)

Blackout drapes/curtains

Soundproofing

Iron/ironing board (on request)

Electrical adapters/chargers

Safe

Slippers

In-room massage

Breakfast

Buffet breakfast available for a fee daily 7:00 AM–9:00 AM

1 restaurant and 1 coffee shop/cafe

Parking

No onsite parking available

Accessibility

This property does not have elevators

General

Vending machine

Japanese

English

Shared microwave

Designated smoking areas (fines apply)

Guest Services

Laundry facilities

Soundproofed rooms

Laundry facilities

24-hour front desk

Daily housekeeping

Internet

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Outdoors

Balcony

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 7:00 pm minimum check-in age: 18

Check-out

Check-out before 10:00 am

Child Policy

Children are welcome.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests receive entrance tickets upon check-in to the adjacent kobe suma sea world aquarium. tickets are valid for use for the duration of their stay. property registration number 神健保第0723da0001号 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jul 2, 2025 06:06:05 PM

Review Score: 4

Summary: No swimming pool…AC noisy…no one can speak English…not friendly for foreigners…sea world only dolphins show and orcas show…

See All Reviews

Room Arrangement

Room Info	Facilities
Premier Twin Room (with Kobe Suma Sea World tickets) Room Size: 710 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Square feet - 710, Rollaway/extra beds (free), Number of bedrooms - 0, No cribs (infant beds), Ocean view, Ping - 20, Bed count minimum 2, Extra bed count 2, Square meters - 66, Bed count maximum 2
Premier Room, 1 King Bed, Balcony, Sea View (with Kobe Suma Sea World tickets) Room Size: 506 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 506, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 14, Square meters - 47, Bed count minimum 1, Ocean view, Bed count maximum 1
Deluxe Room, 3 Bedrooms, Balcony, Ocean View (with Kobe Suma Sea World tickets) Room Size: m² 3 Large Twin Beds	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, No cribs (infant beds), Bed count maximum 3, Ocean view, Extra bed count 2, Bed count minimum 3
Superior Twin Room, Balcony, Ocean View (with Kobe Suma Sea World tickets) Room Size: 312 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Shower/tub combination, Square meters - 29.8, Sea view, Square feet - 312, Bed count minimum 2, Bed count maximum 2
Twin Room, Balcony, Ocean View (with Kobe Suma Sea World tickets) Room Size: 495 square feet m² 2 Large Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square feet - 495, Sea view, Room and bed type depend on availability check-in, Ping - 14, Square meters - 46, Bed count minimum 2, Bed count maximum 2
Premier Twin Room, Balcony, Ocean View (with Kobe Suma Sea World tickets) Room Size: 570 square feet m² 2 Large Twin Beds	General Square meters - 53, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 16, No cribs (infant beds), Room and bed type depend on availability check-in, Square feet - 570, Ocean view, Bed count minimum 2, Bed count maximum 2