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La Poza | Hotel in Isla Mujeres

9.6 (73 Reviews) |  1 Bathroom
Centro - Supmza 001 Hotel | La Poza

Hotel in Centro - Supmza 001, Isla Mujeres

An outdoor pool and a rooftop terrace are available at this hotel.
Housekeeping is available on request.
La Poza offers 18 air-conditioned accommodations with all-in-one washer/dryers and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include twin sofa beds and dining tables. Kitchens offer refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Isla Mujeres hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch Smart televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.


Recreational amenities at the hotel include an outdoor pool.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Bedding/Linens
Wellness Facilities
Restaurant
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Soap
  • Shampoo
  • Towels
  • Rainfall showerhead
  • Toilet paper
  • Hair dryer
Bedroom
  • Air conditioning
  • Ceiling fan
  • Sofa bed
  • Blackout drapes/curtains
  • Laptop-friendly workspace
  • Separate sitting area
  • Laundry detergent
  • All-in-one washer and dryer
  • Individually furnished
  • Window screens
  • Iron/ironing board
  • Individually decorated
Breakfast
  • Blender
  • Freezer
  • Kitchen
  • Coffee/tea maker
  • Oven
  • Free bottled water
  • Cookware/dishes/utensils
  • Cleaning supplies
  • Paper towels
  • Dining room
  • Refrigerator
  • Kitchen island
  • Microwave
  • Dining table
Parking
  • No onsite parking available
Accessibility
  • Tile flooring in room
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
Activities
  • Outdoor pool
Entertainment
  • 40-inch Smart TV
  • Digital channels
General
  • Mosquito nets
  • Beach towels
  • Designated smoking areas
  • Elevator
  • Spanish
  • English
Guest Services
  • Kitchen
  • All-in-one washer and dryer
  • Refrigerator
  • Separate dining area
  • Sofa bed
  • Outdoor pool
  • Microwave
  • Dining table
  • Front desk (limited hours)
  • Housekeeping (on request)
Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFi
Outdoors
  • Rooftop terrace
  • Beach loungers

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome.
Payment Policy
Housekeeping fee: usd 25 every 7 days the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash property registration number 005-005-001855/2026

Reviews

Shadgie
Jul 13, 2026 12:35:40 AM
Review Score:   10
Summary: Amazing stay. There was an issue with the plumbing and it was fix as soon as I contacted management. Estevan was exceptional. I definitely recommend this place!
See All Reviews

Room Arrangement

Room Info Facilities
Superior Suite
Room Size: m2
3 King Bed and Twin Beds
Superior Suite

General

Number of living rooms 1, Private bathroom, Balcony or patio, Number of bathrooms - 2, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 2, Location - top floor, Bed count minimum 3, Bed count maximum 3, Extra bed count 1
Junior Suite
Room Size: m2
1 King Bed
Junior Suite

General

Number of living rooms 1, Private bathroom, Balcony or patio, Number of bathrooms - 1, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Location - ground floor, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Suite
Room Size: m2
1 King Bed
Deluxe Suite

General

Number of living rooms 1, City view, Private bathroom, Balcony or patio, Number of bathrooms - 1, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Location - ground floor, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Panoramic Suite
Room Size: m2
1 King Bed
Panoramic Suite

General

Number of living rooms 1, Partial ocean view, Private bathroom, Number of bathrooms - 1, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Deck or patio, Location - top floor, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this La Poza has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the La Poza starts from $127 per night with includes Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Accessibility, Wellness Facilities, Restaurant, Guest Services, Air Conditioner, Bedding/Linens, Child Friendly, Internet, Kitchen, Laundry, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Poza is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the La Poza indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.