Hotel in Tokyo Free WiFi in public areas and multilingual staff assistance are available at this smoke-free hotel. Housekeeping is available on request. Luana Shibuya offers 24 accommodations with slippers and hair dryers. Flat-screen televisions come with digital channels. Kitchenettes offer stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, bidets, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
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Amenities
Air Conditioner
TV
Security/Safety
Bedding/Linens
Wellness Facilities
Guest Services
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: 1:00 am contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 10:00 am contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 3 years old and younger stay free when using existing bedding.
Payment Policy
Early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
kurt e
Nov 17, 2025 04:35:17 PM
Review Score:
6
Summary: Very nice location. Room and accommodations are also very nice. Check-in was extremely difficult and confusing; took multiple attempts and phone calls before it was resolved. Not having any staff in the premises or a front desk seemed like a non-issue when making reservations but it turned out I missed having that resource available.
See All Reviews
Reviews
kurt e
Nov 17, 2025 04:35:17 PM
Review Score:
6
Summary: Very nice location. Room and accommodations are also very nice. Check-in was extremely difficult and confusing; took multiple attempts and phone calls before it was resolved. Not having any staff in the premises or a front desk seemed like a non-issue when making reservations but it turned out I missed having that resource available.
Peter
Nov 4, 2025 06:36:20 PM
Review Score:
10
Summary: Clean room close to local stores. Quiet area
Sean
Oct 8, 2025 07:03:14 PM
Review Score:
10
Summary: Good: Location (close to train station, restaurants, convenience store), Clean, Laundry in restroom, Kitchen, Easy self-check-in in multiple languages via touch-screen interface (fast, good for introverts, no checkout needed), Quiet, Good WiFi.
Bad: Self-check-in limited hours despite no-staff system, No dishwashing gloves.
Notes: Not wheelchair accessible (property entrance, rooms).
Jackson
Sep 17, 2025 10:12:28 AM
Review Score:
10
Summary: Hotel was very clean and extremely functional. Felt very safe and had all of the amenities we needed!
Ryan
Jul 2, 2025 03:01:20 AM
Review Score:
10
Summary: Clean, quite and close to train station.
Juan
Jun 27, 2025 10:48:53 AM
Review Score:
6
Summary: Good stay
Francisco
Jun 4, 2025 06:24:57 PM
Review Score:
6
Summary: Location is perfect as it is in walking distance to Hatagaya metro station. There are multiple business in close distance to the property (convenience stores, supermarkets, pharmacies, bars, restaurants, hair dressers, laundries, etc). The property is newish and kept in very good conditions. It is perfect for just a couple of days stay. However, it is very inconvenient for staying more than 2 days. The reason is that it is tiny. You a confortable bed, a kitchenette and a bathroom (there is a washing machine but, there is not a dryer). It does not have a proper table were you can seat and eat. Neither has proper seats. There are very very limited kitchen utensils. We booked this property as it was marketed as an apartotel. However, it is a crossover between a tiny hotel room and an apartotel with inconvenient forniture. It is a pity because, even using the same space but, with clever forniture and kitchen utensils the effect would be much different. The location though is second to none. Also, the building looks solid and clean. Hope feedback is taken and an interior designer is hired to improve the product.
Marco
May 24, 2025 12:27:19 PM
Review Score:
10
Summary: Clean, Spacious (for Japan) and the neighborhood is not so busy with small restaurants and convenience stores. Short walk to the subway.
Colin
May 10, 2025 03:57:41 AM
Review Score:
10
Summary: Great location and very comfortable
Stevie
May 7, 2025 07:01:24 PM
Review Score:
10
Summary: the hotel was beautiful and quiet in a busy city like Tokyo we couldn't hear any outside noise at night. the amenities in the hotel were also very nice.
only thing could of been better would be some more and comfy pillows. would happily stay here again