Is this Matsue Excel Hotel Tokyu pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Matsue Excel Hotel Tokyu?

Check-in time for Matsue Excel Hotel Tokyu starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Matsue Excel Hotel Tokyu have a swimming pool?

No, this Matsue Excel Hotel Tokyu does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsue Excel Hotel Tokyu?

Best-rates for the Matsue Excel Hotel Tokyu starts from $86 per night with includes TV, Guest Services, Breakfast, Parking, Security/Safety, Business Services, Bedding/Linens, Restaurant, Entertainment, Air Conditioner, Wheelchair Accessible, Toiletries, Child Friendly, Kitchen, Accessibility, Wellness Facilities, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matsue Excel Hotel Tokyu a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsue Excel Hotel Tokyu wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsue Excel Hotel Tokyu is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsue Excel Hotel Tokyu?

Based on the information reported by the owner or manager, the Matsue Excel Hotel Tokyu indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsue Excel Hotel Tokyu?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Matsue Excel Hotel Tokyu | Hotel in Matsue

| 8.6 (754 Reviews) | 1 Bathroom

Ushio Onsen Hotel | Matsue Excel Hotel Tokyu

Hotel in Ushio Onsen, Matsue

Luxury hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services, and a front-desk safe are onsite.
Housekeeping is available on request.
Matsue Excel Hotel Tokyu offers 163 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Matsue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Electronic bidet

Hair dryer

Free toiletries

Towels

Deep soaking bathtub

Shower/tub combination

Bedroom

Bed sheets

Air conditioning

Safe

Phone

Desk

Slippers

Breakfast

Full breakfast available for a fee daily 7 AM–10 AM: JPY 2600 for adults and JPY 1800 for children

1 restaurant

Free bottled water

Coffee/tea maker

Refrigerator

Parking

Self parking on site (JPY 1200 per night)

Limited onsite parking

Accessibility

Elevator

Entertainment

Satellite channels

Pay movies

General

Meeting rooms

Front-desk safe

Elevator

Reception hall

Vending machine

Japanese

English

Smoke-free property

Guest Services

Refrigerator

Daily housekeeping

Wedding services

24-hour front desk

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10 am

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately jpy 2600 for adults and jpy 1800 for children self parking fee: jpy 1200 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Lingyun

Nov 25, 2025 02:41:30 AM

Review Score: 10

Summary: Very courteous and helpful, even with little English

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡) Room Size: 320 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 30, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 8.99, Bed count minimum 1, Square feet - 320, Bed count maximum 1, Number of bathrooms - 1
Ladies Floor Single Room, Non Smoking Room Size: m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡) Room Size: 160 square feet m² 1 Queen Bed	General Number of living rooms 0, Ping - 4.5, Private bathroom, Square feet - 160, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 15, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults) Room Size: 323 square feet m² 2 Twin Beds	General Number of living rooms 0, Square meters - 30, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 8.99, Square feet - 323, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Twin Room, Non Smoking Room Size: 411 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 12, Square feet - 411, Square meters - 38.2, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡) Room Size: 183 square feet m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 183, Ping - 5.14, Square meters - 17, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Ladies Floor Standard Twin Room, Non Smoking Room Size: m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Twin Room, Non Smoking (17～21 ㎡) Room Size: 183 square feet m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 183, Ping - 5.14, Square meters - 17, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests) Room Size: 160 square feet m² 1 Queen Bed	General Number of living rooms 0, Ping - 4.5, Private bathroom, Square feet - 160, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 15, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Ladies Floor Superior Twin Room, Non Smoking Room Size: m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2