Is this Naspa New Otani pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Naspa New Otani have a swimming pool?

Yes, this Naspa New Otani has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Naspa New Otani?

Best-rates for the Naspa New Otani starts from $229 per night with includes Designated Smoking Area, Bedding/Linens, Toiletries, Child Friendly, Breakfast, Internet, Air Conditioner, Wheelchair Accessible, Skiing, Spa, Guest Services, Wellness Facilities, Bar, Entertainment, Parking, Pool, TV, Accessibility, Sports/Activities, Laundry, Business Services, Restaurant, Barbecue/Outdoor Cooking, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Naspa New Otani a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Naspa New Otani wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Naspa New Otani is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Naspa New Otani?

Based on the information reported by the owner or manager, the Naspa New Otani indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Naspa New Otani?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Naspa New Otani | Hotel in Yuzawa

| 9.0 (279 Reviews) | 1 Bathroom

Hotel in Yuzawa-machi, Yuzawa

Family-friendly slopeside fun with 4 restaurants
With direct access to the slopes, Naspa New Otani makes guests feel at home with amenities like a steam room and an indoor pool.
Naspa New Otani offers 205 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna, and a fitness center.

Guests under 3 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Electronic bidet

Hair dryer

Towels

Bedroom

Heating (climate-controlled)

Air conditioning (climate-controlled)

Safe

Desk

Slippers

In-room massage

Breakfast

Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 3000 for adults and JPY 2100 for children

4 restaurants and 1 coffee shop/cafe

2 bars/lounges

Refrigerator

Parking

Free uncovered self parking on site

Accessibility

Elevator

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Ski area

Ski runs

Outdoor pool access

Skiing

Hiking/biking trails

Ski lifts

Billiards/pool table

Mini golf

Tennis

Rock climbing

Arcade/game room

Hot springs

Sauna

Access to nearby outdoor pool

Bicycle rentals

Karaoke

Steam room

Hiking/biking trails

Fitness center

Indoor pool

Entertainment

Flat-screen TV

General

Meeting rooms

Gift shop/newsstand

Free newspapers in lobby

Banquet hall

Elevator

Vending machine

Front-desk safe

Japanese

English

Designated smoking areas

Guest Services

Mini golf

Arcade/game room

Refrigerator

Access to nearby outdoor pool

Laundry facilities

Indoor pool

Skiing lessons

Daily housekeeping

Ski passes

Ski equipment rentals

Ski-in/ski-out access

Luggage storage

Ski storage

Dry cleaning service

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

BBQ grill(s)

Spa

Aromatherapy

Outdoor mineral hot springs (onsen)

Indoor mineral hot springs (onsen)

Massage - sports

Reflexology

Facials

Yukata (Japanese robe)

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10 am

Child Policy

Children are welcome. kids stay free! up to 3 children 6 years old and younger stay free when using existing bedding. rollaway/extra beds are available for jpy 4000.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately jpy 3000 for adults and jpy 2100 for children rollaway bed fee: jpy 4000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Bahareh

Oct 11, 2025 05:08:12 AM

Review Score: 10

Summary: Clean

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Twin Room, Smoking Room Size: m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Room, Smoking (Fourth) Room Size: m² 4 Twin Beds	General Bed count minimum 4, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 4, Number of bathrooms - 1
Japanese-style Room For 9 Guests Room Size: m² 9 Twin Futons Bed	General Number of living rooms 0, Separate bathtub and shower, No rollaway/extra beds, Bed count minimum 9, Bed count maximum 9, No cribs (infant beds)
Japanese Western Style Room Room Size: m² 5 Twin Futons and Twin Beds	General Number of living rooms 0, Bed count minimum 5, No rollaway/extra beds, Shower/tub combination, No cribs (infant beds), Bed count maximum 5
Japanese-style Room For 6 Guests Room Size: m² 5 Twin Futons Bed	General Number of living rooms 0, Bed count minimum 5, No rollaway/extra beds, Number of bedrooms - 0, Shower/tub combination, Bed count maximum 5, Number of bathrooms - 1
Junior Suite Room Size: m² 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, No rollaway/extra beds, Shower/tub combination, Number of bedrooms - 1, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Superior Twin Room, Non Smoking Room Size: m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower/tub combination, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Room, Non Smoking (Fourth) Room Size: m² 4 Twin Beds	General Bed count minimum 4, Number of living rooms 0, No rollaway/extra beds, Shower/tub combination, Number of bedrooms - 2, Bed count maximum 4, Number of bathrooms - 1