Steigenberger Hotel Hamburg | Hotel in Hamburg

| 8.7 (6031 Reviews) |   Pet Friendly  9 Bathrooms  15 Guests
Neustadt Hotel | Steigenberger Hotel Hamburg

Hotel in Neustadt, Hamburg

Centrally located in Hamburg’s Fleetinsel area, this is a 5-minute walk from Lake Alster. The Steigenberger Hotel Hamburg’s air-conditioned rooms offer scenic views of the city or the canal. Each includes cable TV, a work desk, and a spacious bathroom with bathrobes. WiFi is available in all areas. At the Stadthaus Restaurant & Bar, culinary creativity is combined with a cooking style of coal and heat. Sights near the Steigenberger Hamburg include the St. Michel Church and Hamburg Harbor, both just a 10-minute walk away.

Steigenberger Hotel Hamburg is located in Hamburg.

This 235 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Bar, Toiletries, and several others. This is a 5 star rated property and has over 6031 reviews with the average score of 8.7 . Coming to Hamburg and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 235 Bedrooms Hotel if you want to learn more about this place in Hamburg. These details are authentic, as they are provided by our partner, booking.com.

This Steigenberger Hotel Hamburg in Hamburg is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Steigenberger Hotel Hamburg”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Wine/Champagne
  • Snack bar
Parking
  • Parking garage
  • Parking on site
  • Parking
Accessibility
  • Bathroom emergency cord
  • Wheelchair accessible
  • Toilet with grab rails
  • Lowered sink
Activities
  • Fitness center
  • Sauna
  • Spa lounge/Relaxation area
  • Fitness
  • Steam room
  • Turkish/Steam Bath
General
  • Elevator
  • Air conditioning
  • Facilities for disabled guests
  • Safe
  • Heating
  • Hypoallergenic room available
  • Smoke-free property
  • Pet friendly
  • Soundproof rooms
  • Non-smoking rooms
Guest Services
  • Dry cleaning
  • 24-hour front desk
  • Suit press
  • Pet bowls
  • Tour desk
  • Meeting/Banquet facilities
  • Vending machine (drinks)
  • Laundry
  • Ironing service
  • Room service
  • Valet parking
  • ATM on site
  • Fax/Photocopying
  • Baggage storage
  • Packed lunches
  • Concierge
  • Currency exchange
  • Daily housekeeping
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Terrace
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Key card access
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.

This property might host on-site functions, so noise may be audible in some rooms, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.98
Location:
9.61
Staff:
8.81
Facilities:
8.82
Comfort:
9.15
Cleanliness:
9.1
Mehmet
Dec 13, 2025 08:00:00 AM
Review Score:   7
Germany
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Very good location and comfortable room!
Negative: There was a problem with the channels therefore I couldn’t watch anything. When I informed the reception about it, they suggested me to re-start the tv, which I did but without success. I would have expected from such a luxury hotel chain that they will send a technician to get it fixed.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 42 m2
2 Twin bed(s) Bed
Deluxe Double Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Hairdryer, Towels, Slippers, Conditioner, Toilet, Private bathroom, Walk-in shower, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower

General

Iron, Smoke Alarm, Air conditioning, Trash cans, Safe, Heating, Laptop safe, Soundproof, Carpeted, Key card access, Ironing facilities

Media & Technology

Telephone, Radio, Flat-screen TV, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Coffee machine, Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Linens

View

City view, Inner courtyard view, River view, View

Accessibility

Roll-in shower, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Socket near the bed

Exclusive services

Concierge services

Physical distancing

Single-room AC for guest accommodation
Superior Suite
Room Type: Suite
Room Size: 71 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Hairdryer, Guest bathroom, Towels, Bathtub, Slippers, Conditioner, Toilet, Private bathroom, Walk-in shower, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower

General

Iron, Smoke Alarm, Air conditioning, Trash cans, Safe, Heating, Laptop safe, Soundproof, Carpeted, Key card access, Ironing facilities

Media & Technology

Telephone, Radio, Flat-screen TV, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Coffee machine, Dining table, Wine glasses, Electric kettle, Refrigerator

Living Area

Sitting area, Desk, Dining area

Bedroom

Childrens' cribs, Extra long beds (> 6.5 ft), Walk-in closet, Linens, Wardrobe or closet

View

City view, Inner courtyard view

Accessibility

Roll-in shower, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Socket near the bed

Exclusive services

Concierge services

Physical distancing

Single-room AC for guest accommodation
Superior Double Room
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Superior Double Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Hairdryer, Towels, Slippers, Conditioner, Toilet, Private bathroom, Walk-in shower, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower

General

Iron, Interconnecting room(s) available, Smoke Alarm, Air conditioning, Trash cans, Safe, Heating, Laptop safe, Soundproof, Carpeted, Key card access, Ironing facilities

Media & Technology

Telephone, Radio, Flat-screen TV, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Coffee machine, Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Linens

View

City view, Inner courtyard view, Quiet street view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Socket near the bed

Exclusive services

Concierge services

Physical distancing

Single-room AC for guest accommodation
Junior Suite
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Hairdryer, Towels, Bathtub, Slippers, Conditioner, Toilet, Private bathroom, Walk-in shower, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower

General

Iron, Smoke Alarm, Air conditioning, Trash cans, Safe, Heating, Laptop safe, Soundproof, Carpeted, Key card access, Ironing facilities

Media & Technology

Telephone, Radio, Flat-screen TV, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Coffee machine, Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Extra long beds (> 6.5 ft), Walk-in closet, Linens, Wardrobe or closet

View

City view

Accessibility

Roll-in shower, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Socket near the bed

Exclusive services

Concierge services

Physical distancing

Single-room AC for guest accommodation
Deluxe Suite
Room Type: Suite
Room Size: 87 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Toothbrush, Shower cap, Toilet paper, Hairdryer, Guest bathroom, Towels, Bathtub, Slippers, Conditioner, Private bathroom, Toilet, Bidet, Bathrobe, Shampoo, Walk-in shower, Body soap, Bathtub or shower, Shower

General

Iron, Smoke Alarm, Air conditioning, Trash cans, Safe, Heating, Laptop safe, Soundproof, Carpeted, Key card access, Ironing facilities

Media & Technology

Telephone, Radio, Flat-screen TV, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Coffee machine, Dining table, Wine glasses, Electric kettle, Refrigerator

Living Area

Sitting area, Desk, Dining area

Bedroom

Childrens' cribs, Extra long beds (> 6.5 ft), Walk-in closet, Linens, Wardrobe or closet

View

City view, River view, View

Accessibility

Roll-in shower, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Presidential Suite
Room Type: Suite
Room Size: 185 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Toothbrush, Shower cap, Toilet paper, Hairdryer, Guest bathroom, Towels, Bathtub, Slippers, Conditioner, Private bathroom, Toilet, Bidet, Bathrobe, Shampoo, Walk-in shower, Body soap, Bathtub or shower, Shower

General

Iron, Smoke Alarm, Air conditioning, Trash cans, Safe, Heating, Laptop safe, Soundproof, Carpeted, Key card access, Hardwood or parquet floors, Ironing facilities

Media & Technology

Telephone, Radio, Flat-screen TV, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchen, Coffee machine, Kitchenware, Dining table, Oven, Wine glasses, Kitchenette, Stovetop, Electric kettle, Dishwasher, Microwave, Refrigerator

Living Area

Sitting area, Fireplace, Desk, Dining area

Bedroom

Childrens' cribs, Extra long beds (> 6.5 ft), Walk-in closet, Linens, Wardrobe or closet

View

City view, River view, View

Accessibility

Roll-in shower, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Superior Room Riverside
Room Type: Double
Room Size: 33 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Superior Room Riverside

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Hairdryer, Towels, Slippers, Conditioner, Toilet, Private bathroom, Walk-in shower, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower

General

Iron, Interconnecting room(s) available, Smoke Alarm, Air conditioning, Trash cans, Safe, Heating, Laptop safe, Soundproof, Carpeted, Key card access, Ironing facilities

Media & Technology

Telephone, Radio, Flat-screen TV, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Coffee machine, Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Linens

View

City view, River view, View

Accessibility

Roll-in shower, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Fold-up bed, Feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Steigenberger Hotel Hamburg pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Steigenberger Hotel Hamburg?

Check-in time for Steigenberger Hotel Hamburg starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Steigenberger Hotel Hamburg have a swimming pool?

No, this Steigenberger Hotel Hamburg does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Steigenberger Hotel Hamburg?

Best-rates for the Steigenberger Hotel Hamburg starts from $251 per night with includes Entertainment, Breakfast, Air Conditioner, Child Friendly, Internet, Kitchen, Parking, Balcony/Terrace, Laundry, Accessibility, Security/Safety, Business Services, Bar, Toiletries, Guest Services, Hot Tub, Pet Friendly, Wheelchair Accessible, Wellness Facilities, Spa, Fireplace/Heating, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Steigenberger Hotel Hamburg a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Steigenberger Hotel Hamburg wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Steigenberger Hotel Hamburg is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Steigenberger Hotel Hamburg?

Based on the information reported by the owner or manager, the Steigenberger Hotel Hamburg indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Steigenberger Hotel Hamburg?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD251
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