Is this THE MARK GRAND HOTEL pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the THE MARK GRAND HOTEL have a swimming pool?

Yes, this THE MARK GRAND HOTEL has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in THE MARK GRAND HOTEL?

Best-rates for the THE MARK GRAND HOTEL starts from $62 per night with includes Business Services, Bedding/Linens, Bar, Guest Services, Hot Tub, Designated Smoking Area, Wheelchair Accessible, Restaurant, Child Friendly, Pool, Accessibility, Toiletries, Breakfast, Air Conditioner, Wellness Facilities, Spa, Internet, Laundry, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is THE MARK GRAND HOTEL a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the THE MARK GRAND HOTEL wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the THE MARK GRAND HOTEL is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the THE MARK GRAND HOTEL?

Based on the information reported by the owner or manager, the THE MARK GRAND HOTEL indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for THE MARK GRAND HOTEL?

Based on the information reported by the owner or manager, details for the cancellation policy for the THE MARK GRAND HOTEL are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

THE MARK GRAND HOTEL | Hotel in Saitama

| 9.4 (52 Reviews) | 1 Bathroom

Hotel in Shintoshin, Saitama

Hot springs hotel with 2 restaurants connected to a shopping center in Saitama
This hotel features 2 restaurants, 2 indoor pools, and a full-service spa. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
THE MARK GRAND HOTEL offers 34 accommodations with free minibar items and safes. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Saitama hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

2 indoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club and a sauna.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Toothbrush and toothpaste

Towels

Shower/tub combination

Toilet paper

Free toiletries

Hair dryer

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Bed sheets

Desk

Safe

Electrical adapters/chargers

Iron/ironing board (on request)

Breakfast

2 restaurants and 1 coffee shop/cafe

1 bar

Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 4000 per person

Free bottled water

Free minibar

Parking

Covered self parking on site (JPY 1500 per night; includes in/out privileges)

Covered extended parking on site (JPY 1500 per day)

Accessibility

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Wheelchair-accessible path to elevator

Elevator door width (inches): 39

Activities

Swimming

Full-service spa

Sauna

2 indoor pools

3 hot tubs

Health club

Steam room

Entertainment

32-inch LCD TV

General

Meeting rooms - 6

Conference space (4489 square feet)

Elevator

Japanese

English

Romance packages available

Couples dining

Designated smoking areas

Guest Services

2 indoor pools

Change of bedsheets (on request)

24-hour front desk

Change of towels (on request)

Housekeeping (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Spa

Spa open select days

Hot springs/mineral springs

Sauna

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 10:00 am

Child Policy

Children are welcome. kids stay free! one child 6 years old or younger stays free, per registered adult, when using existing bedding. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately jpy 4000 per person covered self parking fee: jpy 1500 per night (in/out privileges) covered extended parking fee: jpy 1500 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Jacob

Nov 8, 2025 02:58:32 PM

Review Score: 10

Summary: Room was so spacious and clean. The staff was super friendly! Great location and plenty of amenities!

See All Reviews

Room Arrangement

Room Info	Facilities
Twin Room, Non Smoking (Check out time: 10:00) Room Size: 237 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 237, No rollaway/extra beds, Number of bedrooms - 0, Ping - 7, Bed count minimum 2, Square meters - 22, Bed count maximum 2
Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) Room Size: 420 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Square meters - 39, Ping - 12, Satellite TV service, Extra bed count 1, Bed count minimum 2, Square feet - 420, City view, LCD TV, Bed count maximum 2
Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) Room Size: 420 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Square meters - 39, Ping - 12, Satellite TV service, Extra bed count 1, Bed count minimum 2, Square feet - 420, City view, LCD TV, Bed count maximum 2
Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) Room Size: 258 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Square meters - 24, Satellite TV service, LCD TV, Number of bathrooms - 1, Free cribs/infant beds, No rollaway/extra beds, Bed count minimum 2, City view, Bed count maximum 2
Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) Room Size: 377 square feet m² 2 Large Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Satellite TV service, Bed count minimum 2, City view, LCD TV, Bed count maximum 2
Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) Room Size: 409 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 11, Square meters - 38, Square feet - 409, Satellite TV service, Extra bed count 1, Bed count minimum 2, City view, LCD TV, Bed count maximum 2
Traditional Room, Non Smoking (Check out time: 10:00) Room Size: 474 square feet m² 4 Twin Futons Bed	General Bed count minimum 4, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 13, Bed count maximum 4, Square feet - 474, Square meters - 44, Number of bathrooms - 1
Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Satellite TV service, LCD TV, Number of bathrooms - 1, Free cribs/infant beds, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view
Basic Double Room, Non Smoking (Check out time: 10:00) Room Size: m² 1 Queen Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Standard Twin Room, Non Smoking (Check out time: 10:00) Room Size: 258 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 258, No rollaway/extra beds, Number of bedrooms - 0, Ping - 7, Square meters - 24, Bed count minimum 2, Bed count maximum 2
Superior Twin Room, Non Smoking (Check out time: 10:00) Room Size: 291 square feet m² 2 Twin Beds	General Ping - 8, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Bed count minimum 2, Bed count maximum 2
Standard Single Room, Non Smoking (Check out time: 10:00) Room Size: 205 square feet m² 1 Twin Bed	General Square feet - 205, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, Square meters - 19, Bed count minimum 1, Bed count maximum 1