Is this Matsushiro hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Matsushiro hotel?

Check-in time for Matsushiro hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Matsushiro hotel have a swimming pool?

No, this Matsushiro hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsushiro hotel?

Best-rates for the Matsushiro hotel starts from $109 per night with includes Wellness Facilities, Hot Tub, Security/Safety, Transportation/Shuttle, EV Charge Station, Sports/Activities, Spa, Fireplace/Heating, Restaurant, Guest Services, Designated Smoking Area, Laundry, Air Conditioner, Accessibility, Business Services, Child Friendly, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matsushiro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsushiro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsushiro hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsushiro hotel?

Based on the information reported by the owner or manager, the Matsushiro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsushiro hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Matsushiro hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Nagano Matsushiro Resort & Spa | Hotel in Nagano

| 7.6 (835 Reviews) | 10 Bathrooms 52 Guests

Matsushiro Hotel | Mercure Nagano Matsushiro Resort & Spa

Hotel in Matsushiro, Nagano

Located in Nagano, 5.6 miles from Nagano Station, Mercure Nagano Matsushiro Resort & Spa features views of the mountain. Featuring a restaurant, the 3-star hotel has air-conditioned rooms with a private bathroom. Free private parking is available and the hotel also has a shuttle service for guests who want to explore the surrounding area. At the hotel, the rooms have a desk. All rooms in Mercure Nagano Matsushiro Resort & Spa are equipped with a flat-screen TV and a hairdryer. A buffet breakfast is available at the accommodation. Guests staying at Mercure Nagano Matsushiro Resort & Spa have access to the in-house spa and wellness center which includes a sauna and a hot spring bath. Speaking English and Japanese at the reception, staff are always at hand to help. Zenkoji Temple is 6.9 miles from the hotel, while Suzaka Zoo is 10 miles from the property. Matsumoto Airport is 44 miles away.

Mercure Nagano Matsushiro Resort & Spa is located in Nagano.

This 345 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Wellness Facilities, Hot Tub, and several others. This is a 3 star rated property and has over 835 reviews with the average score of 7.6 . Coming to Nagano and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 345 Bedrooms Hotel if you want to learn more about this place in Nagano. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Nagano Matsushiro Resort & Spa in Nagano is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Nagano Matsushiro Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Guest Services

Child Friendly

Hot Tub

Laundry

Facility Overview

Breakfast

Kid-friendly buffet

Restaurant

Parking

Accessible parking

Electric vehicle charging station

Parking

Parking on site

Private Parking

Free parking

Activities

Tennis court

Hot spring bath

Spa lounge/Relaxation area

Spa/Wellness packages

Locker rooms

Public Bath

Spa facilities

Open-air bath

Sauna

General

Heating

Elevator

Safe

Designated smoking area

Non-smoking rooms

Smoke-free property

Air conditioning

Family rooms

Chapel/Shrine

Guest Services

Vending machine (drinks)

Fax/Photocopying

Shuttle service (free)

Shuttle service

24-hour front desk

Baggage storage

Meeting/Banquet facilities

Suit press

Security/Safety

Key card access

CCTV in common areas

Smoke alarms

Fire extinguishers

24-hour security

Security alarm

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Thermometers for guests provided by property

First aid kits available

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Cashless payment available

All plates, cutlery, glasses, and other tableware sanitized

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Please note that men's large bath is currently unavailable due to equipment failure.guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Reviews

Value for money:

7.3

Location:

7.43

Staff:

7.6

Facilities:

7.56

Comfort:

7.78

Cleanliness:

7.79

Scott

Oct 31, 2025 07:00:00 AM

Review Score: 9

Japan

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The room was very big and roomy, and all the amenities were provided for. The Sofa and table were sufficient for our needs and there was a number of additional tables and electrical outlets. the room and hotel was clean. Sento baths and Sauna were excellent. The Mixer service and nightcap service is an excellent idea and was an unexpected surprise. The breakfast choices and quality was superlative, 11/10

Negative: The washroom was very weird, no door between room and sink area, and the toilet and shower were very poorly lit and gloomy. the towel change policy was unclear. The wallpaper and carpet is clearly run down in places

Summary: Comfy rooms, Onsen Sauna. Free cocktails and Amazing Breakfast. Slightly remote, be ready to walk.

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Room with One Double Bed and One Sofa Bed - Mountain View Room Type: Quad Room Size: 55 m² 1 Full bed(s) Bed 1 Sofa bed Bed	Bathroom Private bathroom, Towels, Hairdryer, Shower, Body soap, Conditioner, Slippers, Shampoo, Bidet, Free toiletries, Bathtub, Toilet, Toilet paper, Bathtub or shower, Toothbrush Media & Technology Telephone, Flat-screen TV, Satellite channels General Key card access, Heating, Trash cans, Carpeted, Air conditioning Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sofa View View, Mountain view Bedroom Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Sofa bed
Japanese Style Classic Room with Four Futon Beds and Mountain View Room Type: Family Room Size: 35 m² 4 Futon bed(s) Bed	Bathroom Private bathroom, Towels, Hairdryer, Shower, Body soap, Conditioner, Slippers, Shampoo, Bidet, Bathtub, Toilet, Toilet paper, Bathtub or shower, Toothbrush Media & Technology Telephone, Flat-screen TV, Satellite channels General Trash cans, Key card access, Air conditioning, Heating Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Living Area Desk View View, Mountain view Bedroom Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Tatami (traditional Japanese flooring), Non-feather pillow
Japanese Style Classic Room with Two Single Beds and Two Futon Beds - Mountain View Room Type: Family Room Size: 35 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Bathroom Private bathroom, Towels, Hairdryer, Shower, Body soap, Conditioner, Slippers, Shampoo, Bidet, Free toiletries, Bathtub, Toilet, Toilet paper, Bathtub or shower, Toothbrush Media & Technology Telephone, Flat-screen TV, Satellite channels General Key card access, Heating, Trash cans, Carpeted, Air conditioning Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sofa View View, Mountain view Bedroom Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Tatami (traditional Japanese flooring), Non-feather pillow
Japanese-Western Style Classic Junior Suite with Two Single Beds and Four Futon Beds - Mountain View Room Type: Suite Room Size: 70 m² 2 Twin bed(s) Bed 4 Futon bed(s) Bed	Bathroom Private bathroom, Towels, Hairdryer, Shower, Body soap, Conditioner, Slippers, Shampoo, Bidet, Bathtub, Toilet, Toilet paper, Bathtub or shower, Toothbrush Media & Technology Telephone, Flat-screen TV, Satellite channels General Trash cans, Key card access, Air conditioning, Heating Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Living Area Desk View View, Mountain view Bedroom Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow
Classic Two-Bedroom Deluxe Suite Room - Mountain View Room Type: Suite Room Size: 140 m² 2 Twin bed(s) Bed 2 Twin bed(s) Bed	Bathroom Private bathroom, Towels, Hairdryer, Shower, Body soap, Conditioner, Slippers, Shampoo, Bidet, Free toiletries, Bathtub, Toilet, Toilet paper, Bathtub or shower, Toothbrush Media & Technology Telephone, Flat-screen TV, Satellite channels General Trash cans, Key card access, Air conditioning, Heating Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Living Area Desk View View, Mountain view Bedroom Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow
Classic Twin Room with Sofa Bed and Mountain View Room Type: Family Room Size: 35 m² 2 Twin bed(s) Bed 1 Sofa bed Bed	Bathroom Private bathroom, Towels, Hairdryer, Shower, Body soap, Conditioner, Slippers, Shampoo, Bidet, Free toiletries, Bathtub, Toilet, Toilet paper, Bathtub or shower, Toothbrush Media & Technology Telephone, Flat-screen TV, Satellite channels General Key card access, Heating, Trash cans, Carpeted, Air conditioning Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sofa View View, Mountain view Bedroom Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Sofa bed
Classic Twin Room with Sofa Bed and Mountain View Room Type: Family Room Size: 35 m² 2 Twin bed(s) Bed 1 Sofa bed Bed	Bathroom Private bathroom, Towels, Hairdryer, Shower, Body soap, Conditioner, Slippers, Shampoo, Bidet, Free toiletries, Bathtub, Toilet, Toilet paper, Bathtub or shower, Toothbrush Media & Technology Telephone, Flat-screen TV, Satellite channels General Key card access, Heating, Trash cans, Carpeted, Air conditioning Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sofa View View, Mountain view Bedroom Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Sofa bed
Classic Accessible Room with Two Single Beds and Mountain View Room Type: Double Room Size: 35 m² 2 Twin bed(s) Bed	Bathroom Private bathroom, Towels, Hairdryer, Shower, Body soap, Conditioner, Slippers, Shampoo, Bidet, Bathtub, Toilet, Toilet paper, Bathtub or shower, Toothbrush Media & Technology Telephone, Flat-screen TV, Satellite channels General Trash cans, Key card access, Air conditioning, Heating Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Living Area Desk View View, Mountain view Bedroom Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow
Classic Twin Room with Sofa Bed and Mountain View Room Type: Family Room Size: 55 m² 2 Twin bed(s) Bed 1 Sofa bed Bed	Bathroom Private bathroom, Towels, Hairdryer, Shower, Body soap, Conditioner, Slippers, Shampoo, Bidet, Free toiletries, Bathtub, Toilet, Toilet paper, Bathtub or shower, Toothbrush Media & Technology Telephone, Flat-screen TV, Satellite channels General Trash cans, Key card access, Air conditioning, Heating Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Living Area Desk View View, Mountain view Bedroom Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Sofa bed

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Mercure Nagano Matsushiro Resort & Spa | Hotel in Nagano

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Hotel in Matsushiro, Nagano

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Photos of Mercure Nagano Matsushiro Resort & Spa in Matsushiro