Is this Matsushiro hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Matsushiro hotel have a swimming pool?

No, this Matsushiro hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsushiro hotel?

Best-rates for the Matsushiro hotel starts from $65 per night with includes Spa, Fireplace/Heating, Restaurant, Child Friendly, Kitchen, TV, Wheelchair Accessible, Accessibility, Designated Smoking Area, Breakfast, Internet, Bedding/Linens, Wellness Facilities, Guest Services, Toiletries, Hot Tub, Laundry, Air Conditioner, Parking, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matsushiro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsushiro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsushiro hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsushiro hotel?

Based on the information reported by the owner or manager, the Matsushiro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsushiro hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Nagano Matsushiro Resort & Spa | Hotel in Nagano

| 8.0 (669 Reviews) | 1 Bathroom

Matsushiro Hotel | Mercure Nagano Matsushiro Resort & Spa

Hotel in Matsushiro, Nagano

Hotel with a full-service spa, near Matsushiro Castle
This hotel features a full-service spa, a restaurant, and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Mercure Nagano Matsushiro Resort & Spa offers 345 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shower/tub combination

Free toiletries

Towels

Bathroom (partially open)

Bidet

Bedroom

Air conditioning

Heating

Bed sheets

Safe

Slippers

Desk

Phone

Iron/ironing board (on request)

Breakfast

Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 3025-3025 for adults and JPY 1815-2178 for children

1 restaurant

Refrigerator

Parking

Wheelchair-accessible parking available

Electric car charging station on site

Free uncovered self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Activities

Fishing

Canoeing

Full-service spa

Hot springs

Sauna

Entertainment

Satellite channels

General

Front-desk safe

Banquet hall

Elevator

Vending machine

English

Japanese

Designated smoking areas (fines apply)

Guest Services

Refrigerator

Laundry facilities

Dry cleaning service

24-hour front desk

Luggage storage

Laundry facilities

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in all rooms: Free WiFi

Spa

Hot springs/mineral springs

Sauna

Yukata (Japanese robe)

Indoor public bath (no minerals)

Separate men/women areas in public bath

Hot tub

Outdoor mineral hot springs (onsen)

Spa open daily

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 1 am

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately jpy 3025 to 3025 for adults, and jpy 1815 to 2178 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Additional fees may apply to children for items such as extra bedding and meals. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

louise

Dec 22, 2025 07:23:15 PM

Review Score: 10

Summary: Staff lovely. Minimal english. Fantastic breakfast - book on ipad at restaurant the night before and print ticket. Candy and drinks included in evening. Hot spring was lovely. Shuttle bus fills early.

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view Room Size: m² 4 Twin Beds and Twin Futons	General Bed count minimum 4, Number of living rooms 0, Number of bedrooms - 0, Bed count maximum 4
Classic Room, Japanese style, 4 Futon beds, Mountain view Room Size: m² 4 Twin Futons Bed	General Bed count minimum 4, Bed count maximum 4
Classic Room with 2 single beds and 1 sofa bed, Mountain view Room Size: m² 3 Twin Beds	General Bed count maximum 3, Bed count minimum 3
Classic Room, Multiple Beds, Mountain View Room Size: m² 3 Twin Beds and Double Sofa Bed	General Bed count maximum 3, Bed count minimum 3
Classic Room, 2 Twin Beds, Mountain View Room Size: m² 2 Twin Beds	General Bed count minimum 2, Bed count maximum 2
Classic Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Bed count minimum 2, Bed count maximum 2
Classic Room, 1 Double Bed with Sofa bed, Mountain View Room Size: m² 2 Double Bed and Double Sofa Bed	General Bed count minimum 2, Bed count maximum 2
Classic Suite, Multiple Beds, Mountain View (Japanese Western Style) Room Size: m² 3 Twin Beds and Double Sofa Bed	General Bed count maximum 3, Bed count minimum 3
Deluxe Suite, Multiple Beds Room Size: m² 4 Twin Beds	General Bed count minimum 4, Bed count maximum 4