Is this Tsubaki Onsen hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Tsubaki Onsen hotel have a swimming pool?

Yes, this Tsubaki Onsen hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tsubaki Onsen hotel?

Best-rates for the Tsubaki Onsen hotel starts from $84 per night with includes Pool, Toiletries, Guest Services, Child Friendly, Kitchen, Internet, Laundry, Air Conditioner, Fireplace/Heating, Bar, Wellness Facilities, Spa, Breakfast, Parking, Designated Smoking Area, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Tsubaki Onsen hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tsubaki Onsen hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tsubaki Onsen hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tsubaki Onsen hotel?

Based on the information reported by the owner or manager, the Tsubaki Onsen hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tsubaki Onsen hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Tsubaki Onsen hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Gran Resort Elegante Shirahama | Hotel in Shirahama

| 8.6 (157 Reviews) | 1 Bathroom

Tsubaki Onsen Hotel | The Gran Resort Elegante Shirahama

Hotel in Tsubaki Onsen, Shirahama

Hotel in Shirahama with a sauna and a seasonal outdoor pool
Along with a bar/lounge, this hotel has a sauna and a microwave in a common area. Self parking is free. Other amenities include a seasonal outdoor pool, dry cleaning, and free newspapers.
Housekeeping is available on request.
The Gran Resort Elegante Shirahama offers 60 air-conditioned accommodations with slippers and complimentary toiletries. 50-cm flat-screen televisions come with satellite channels.

Bathrooms include bidets and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Toothbrush and toothpaste

Towels

Bidet

Bedroom

Air conditioning

Heating

Bed sheets

Slippers

Breakfast

Full breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 2200 for adults and JPY 2200 for children

1 bar

Free tea bags/instant coffee

Electric kettle

Refrigerator

Parking

Free self parking on site

Accessibility

This property does not have elevators

Activities

Beach access

Hot springs

Sauna

Seasonal outdoor pool

Shopping

Entertainment

Satellite channels

50-cm flat-screen TV

General

Front-desk safe

Free newspapers in lobby

Vending machine

Japanese

English

Designated smoking areas (fines apply)

Shared microwave

Guest Services

Seasonal outdoor pool

Refrigerator

Multilingual staff

Housekeeping (on request)

Change of towels (on request)

Dry cleaning service

Change of bedsheets (on request)

Luggage storage

Internet

Available in all rooms: Free WiFi

Spa

Yukata (Japanese robe)

Outdoor mineral hot springs (onsen)

Hot springs

Separate men/women areas in public bath

Indoor mineral hot springs (onsen)

Hot springs water temperature (Fahrenheit) - 106

Hot springs open from 6:00 AM - 11:00 PM

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: 9:00 pm minimum check-in age: 18

Check-out

Check-out before 10:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately jpy 2200 for adults and jpy 2200 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: paypay please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 和歌山県指令田保衛第21 safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and mobile payments; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Natalie

Aug 4, 2025 12:28:40 PM

Review Score: 6

Summary: I was really displeased with this hotel overall. It looks much nicer in photos than it actually is. It is also not properly described in Expedia. I booked a Japanese Bedroom because it looked very pretty. I discovered that the room did not have a shower. On the Expedia info site there is clearly an icon for shower and it says bathroom. This was a huge problem and the staff was not willing to help at first. They also told me there was an additional fee to use the pool and it could only be used from 9am to 12pm! This was not mentioned anywhere on the Expedia booking page. I was very upset but the pool did not look nice. There are public showers in the Onsen but they require you to be naked in public which is not something I can or will do. Finally after we had already checked in unpacked in our room, a staff member told me they had a room with a shower become avaliable. He did not offer to help move my bags or anything so I got a cart, repacked my bags, and moved from the 10th floor to the 4th floor. The room was old, grungy, and there was obvious water damage and a foul smell in the bathroom. But at that point I was not going to complain. We were only there two nights so I decided to deal with the room. There was a balcony with a fantasitic view of the beach but no chairs. The breakfast was good. A few of the people working the desk were very kind, one arranged a taxi for me. Hotel is a long uphill walk from beach but there is a bus stop close. Not many restaurants close.

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Room Arrangement

Room Info	Facilities
Japanese Western Style Room, Smoking Room Size: m² 4 Twin Beds and Twin Futons	General Bed count minimum 4, Number of living rooms 0, Number of bedrooms - 0, Number of bathrooms - 0, Bed count maximum 4
Japanese Style Room, Non Smoking Room Size: m² 5 Twin Futons Bed	General Number of living rooms 0, Bed count minimum 5, Number of bedrooms - 0, Number of bathrooms - 0, Bed count maximum 5
Japanese Style Bed Room, Non Smoking Room Size: m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Number of bathrooms - 0, Bed count minimum 2, Bed count maximum 2
Japanese Western Style Room, Non Smoking Room Size: m² 4 Twin Beds and Twin Futons	General Bed count minimum 4, Number of living rooms 0, Hydromassage showerhead, Separate bathtub and shower, Number of bedrooms - 0, Number of bathrooms - 0, Balcony, Bed count maximum 4
Japanese Style Room, Smoking Room Size: m² 5 Twin Futons Bed	General Number of living rooms 0, Bed count minimum 5, Number of bedrooms - 0, Number of bathrooms - 0, Room and bed type depend on availability check-in, Bed count maximum 5