Is this cafe & stay CASTANA pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the cafe & stay CASTANA have a swimming pool?

No, this cafe & stay CASTANA does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in cafe & stay CASTANA?

Best-rates for the cafe & stay CASTANA starts from $242 per night with includes Air Conditioner, Toiletries, Kitchen, Entertainment, Child Friendly, Accessibility, Bedding/Linens, Restaurant, Security/Safety, Fireplace/Heating, Internet, Parking, Wellness Facilities, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is cafe & stay CASTANA a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the cafe & stay CASTANA wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the cafe & stay CASTANA has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the cafe & stay CASTANA?

Based on the information reported by the owner or manager, the cafe & stay CASTANA indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for cafe & stay CASTANA?

Based on the information reported by the owner or manager, details for the cancellation policy for the cafe & stay CASTANA are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

cafe & stay CASTANA | Hotel in Matsumoto

9.8 (37 Reviews) | 1 Bathroom

Hotel in Matsumoto

Hotel in Matsumoto with free parking
A snack bar/deli, express check-out, and a convenience store are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a communal living room and a front-desk safe.
Housekeeping is available on request.
Cafe & stay CASTANA offers 3 accommodations, which are accessible via exterior corridors and feature fireplaces and safes. Kitchenettes offer stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

Amenities

Air Conditioner

Parking

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Shower

Hair dryer

Soap

Toilet paper

Private bathroom

Toothbrush and toothpaste

Bidet

Shampoo

Free toiletries

Towels

Bedroom

Air conditioning (climate-controlled)

Blackout drapes/curtains

Bed sheets

Heating (climate-controlled)

Laptop-friendly workspace

Guidebooks/recommendations

Eco-friendly cleaning products provided

Restaurant dining guide

Fireplace

Desk

Local maps

Safe

Access via exterior corridors

Slippers

Breakfast

Room service available

Local meal delivery service

Freezer

Microwave

Cleaning supplies

Cookware/dishes/utensils

Stovetop

Toaster

Coffee/tea maker

Dining room

Mini-fridge

Kitchenette

Free bottled water

Coffee grinder

Electric kettle

Ice maker

Parking

Free self parking on site

Accessibility

Smooth flooring in room

This property does not have elevators

Thin carpet in room

Area rugs in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Entertainment

Netflix

Hulu

Streaming services

50-inch Smart TV

Digital channels

General

Grocery/convenience store

Front-desk safe

Korean

English

Japanese

Communal living room

Smoke-free property

Guest Services

Microwave

Separate dining area

Mini-fridge

Snack bar/deli

Kitchenette

Grocery/convenience store

Front desk (limited hours)

Housekeeping (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 7:00 pm minimum check-in age: 16

Check-out

Check-out before 10:00 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Ya-Ning

Apr 29, 2025 11:44:55 AM

Review Score: 10

Summary: Nice and warm hospitality

See All Reviews

Room Arrangement

Room Info	Facilities
AWAJI Family Suite Room Size: m² 7 Twin Beds	General Bed count minimum 7, Number of bedrooms - 2, Bed count maximum 7, Wheelchair accessible, Number of living rooms 1, City view
AWAJI Family Suite Room Size: 829 square feet m² 7 Twin Beds	General Bed count minimum 7, Number of bedrooms - 2, Square feet - 829, Bed count maximum 7, Ping - 23, Room and bed type depend on availability check-in, Wheelchair accessible, Number of living rooms 1, Square meters - 77, City view