Is this Southern Cross Inn Matsumoto pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Southern Cross Inn Matsumoto?

Check-in time for Southern Cross Inn Matsumoto starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Southern Cross Inn Matsumoto have a swimming pool?

No, this Southern Cross Inn Matsumoto does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Southern Cross Inn Matsumoto?

Best-rates for the Southern Cross Inn Matsumoto starts from $40 per night with includes Designated Smoking Area, Toiletries, Wheelchair Accessible, Accessibility, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Parking, TV, Business Services, Child Friendly, Laundry, Air Conditioner, Guest Services, Breakfast, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Southern Cross Inn Matsumoto a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Southern Cross Inn Matsumoto wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Southern Cross Inn Matsumoto is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Southern Cross Inn Matsumoto?

Based on the information reported by the owner or manager, the Southern Cross Inn Matsumoto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Southern Cross Inn Matsumoto?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Southern Cross Inn Matsumoto | Hotel in Matsumoto

| 8.2 (239 Reviews) | 1 Bathroom

Matsumoto Hotel | Southern Cross Inn Matsumoto

Hotel in Matsumoto

Hotel with a 24-hour front desk, 6-minute walk to Matsumoto Castle
Self parking, a microwave in a common area, and a business center are available at this hotel. WiFi in public areas is free. Additionally, free use of bicycles, a 24-hour front desk, and free newspapers are onsite.
Southern Cross Inn Matsumoto offers 30 air-conditioned accommodations with bathrobes and slippers. Flat-screen televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. This Matsumoto hotel provides complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Free toiletries

Hair dryer

Towels

Bidet

Bedroom

Heating

Air conditioning

Bed sheets

Iron/ironing board (on request)

Soundproofing

Slippers

Desk

In-room massage

Breakfast

Buffet breakfast available for a fee daily 6:30 AM–9:00 AM: JPY 700 for adults and JPY 300 for children

Refrigerator

Electric kettle

Parking

Self parking on site (JPY 800 per night)

Accessibility

Elevator

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Free bicycle rentals

Entertainment

Satellite channels

Flat-screen TV

General

Business center

Free newspapers in lobby

Vending machine

Elevator

Front-desk safe

Japanese

Chinese (Mandarin)

English

Shared microwave

Designated smoking areas

Guest Services

Refrigerator

Soundproofed rooms

Luggage storage

Multilingual staff

24-hour front desk

Daily housekeeping

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 2 am early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10 am contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 3 children 9 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately jpy 700 for adults and jpy 300 for children self parking fee: jpy 800 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Silvana

Jun 21, 2025 10:25:58 AM

Review Score: 10

Summary: Great staff and room. Clean and quiet, perfect for a few nights. Breakfast buffet was delicious and totally worth the ¥700. Beware, it is not super modern and the beds are a bit stiff, but I was still captured by the charm and the great location :)

See All Reviews

Room Arrangement

Room Info	Facilities
Single Room, Smoking Room Size: 129 square feet m² 1 Large Twin Bed	General Square feet - 129, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Ping - 3.63, Bed count minimum 1, Square meters - 12, Bed count maximum 1, Number of bathrooms - 1
Single Room, Non Smoking Room Size: 129 square feet m² 1 Large Twin Bed	General Square feet - 129, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Ping - 3.63, Bed count minimum 1, Square meters - 12, Bed count maximum 1, Number of bathrooms - 1
Twin Room, Non Smoking Room Size: 247 square feet m² 3 Large Twin Beds	General Number of living rooms 0, Square feet - 247, Ping - 6.94, Private bathroom, Separate bathtub and shower, Number of bedrooms - 0, Wardrobe or closet, Bed count maximum 3, Square meters - 23, Number of bathrooms - 1, Bed count minimum 3
Twin Room, Smoking Room Size: 247 square feet m² 3 Large Twin Beds	General Number of living rooms 0, Square feet - 247, Ping - 6.94, Private bathroom, Separate bathtub and shower, Number of bedrooms - 0, Wardrobe or closet, Bed count maximum 3, Square meters - 23, Number of bathrooms - 1, Bed count minimum 3
Semi-double Room, Smoking Room Size: 129 square feet m² 1 Large Twin Bed	General Square feet - 129, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 4, Shower/tub combination, Bed count minimum 1, Square meters - 12, Bed count maximum 1, Number of bathrooms - 1
Semi-double Room, Non Smoking Room Size: 129 square feet m² 1 Large Twin Bed	General Square feet - 129, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Ping - 3.63, Bed count minimum 1, Square meters - 12, Bed count maximum 1, Number of bathrooms - 1